Changelog - Go Portal Backend¶

All notable changes to Go Portal Backend will be documented in this file.

The format is based on Keep a Changelog, and this project adheres to Semantic Versioning.

[2.118.0] - 2026-06-04¶

Added¶

call-recording: return extension and tags on per-user recording summary
usage-charges: audit cdr rerate and harden offnet-only rerate job
usage-charges: add cdr rerate job for offnet usage charges
usage-charges: include zero-rated onnet external calls in rate_report
reports: apply filters to CSV file download
reports: emit journey_timeline for inbound calls report
roles: custom roles allow to create admin - allow to assign only custom roles
date-format: add per-user and account date format preference
queues: add sticky agent routing queue fields and cc_connect views
monitoring: slack alert on critical ssl cert state
monitoring: collect & expose SSL cert expiration
cx: broadcast message_updated to presence WS
roles: add smartpbx roles permission - flag configurable
provisioning: add phone config preview for all manufacturers
ucp-conference: blind-transfer falls back to other_leg_call_id when callee initiates conference (PU-13)
docs: API docs update
ucp-conference: cascade hangup of remaining participants on owner hangup (PU-12)
ucp-conference: cross-instance conference reconstruction (PU-11)
cx: forward attachments in cx_message presence event
login: accept mobile-only Google audience on /ucp/login/oauth
ucp-conference: narrow E.164 gate to external-only (PU-10)
conferences: finish conference on all participants hangup
cx-push: enrich title with inbox + read-receipt skip + 15s debounce
cx-push: self-heal chatwoot webhook subscriptions on /cx/config
auth: magic-link login endpoints for the new QVOICE Platform mobile app
cc-reports: add sla columns to queues activity report
queue: add post api call subdispositions variables
export: add usage charges to exportable reports
conferences: UCP "Invite People to Active Call" Lets an agent on an active call invite additional internal users, external contacts, or dialed numbers as conference participants, without putting the other party on hold. The backend originates the extra legs silently and joins them into a Kazoo conference room created on demand.

Changed¶

auth: magic-link claims carry account_id (not name)

Fixed¶

reports: usage charges round divergence
rabbit: use durable shared queues for sms/livekit/fax, auto-recover mismatch
cc-dashboards: ws race condition + tests
usage-charges: satisfy golangci-lint on cdr rerate
migration: pins reports
conference: ucp conference edge case
ucp: expand recurring events when fetching Google Calendar
queues-calls: skip cc_campaign rows on queues_cdrs report
reports: users charges csv
queues-calls: skip inbound rows with QVOICE Platform.cc_campaign
webphone: index out of range on webphone users
reports: pins reports cost
cx: normalize cx_message created_at to unix int
login: accept native-mobile Google id_token on /login/oauth
queues: add customer_call_id field to queues
login: oauth security issue
chatwoot-client: tolerate int message_type + timestamps in ConversationDetails
onboard: detach goroutine context so invitation email survives 202 response
auth: move native magic-link endpoint under /onboard/v1
call-invite: allow external/PSTN destinations in conference dial-action

[2.117.0] - 2026-05-08¶

Added¶

cache: fix crash in cache
mobile: persist push platform on ucp_mobile_cloud device
ratedeck: add logging to improve ratedeck debugging
users: add bulk actions

Fixed¶

storage: Google OAuth server override domain
users: bulk creation -> tags
storage: use account domain override value for redirect url
cdrs: caller id name replacement on hot desking
reports: pins
accounts: dedup account ids
cache: account deadlock
whatsapp: evict stale unlinked linking clients after TTL

[2.116.0] - 2026-04-29¶

Added¶

reports: add missed calls exportable report
cc: leads csv download
apns: instrument VoIP push pipeline with publish→ack timing
ai-assistant: add KB types and account-features adapter
sms: add outbound MMS capability
devices: clear ucp_mobile_cloud push token on logout
development: sdd tools update
mobile: publish push_token_updated event to rabbit
development: Add SDD integration
devices: view list_by_QVOICE Platform_push_token
devices: persist push token on ucp_mobile_cloud
devices: ucp_mobile_cloud provisioning endpoint
cx: remove cx agent on user delete
leads: Fix lead pagination
reports: add new pins reports
SMS: ixica/mysms MMS
push: retry on sandbox when production APNs returns BadDeviceToken
push: accept and log environment on native push endpoint
telephony: pins per user
mobile: add DELETE /ucp/v2/mobile/push to remove chat push token
push: FCM call push consumer for Android incoming calls
push: FCM push service for Android chat and CX notifications
reports: users activity report - add tags filter
conference: add 3way conference hangup endpoint
chat-push: reduce delay from 1 minute to 30 seconds
cx-push: reduce delay to 30s for faster CX response
cx-push: use shared RabbitMQ queue with 1-min delay like chat
cx-push: send APNs push to assignee on customer message
cx: route cx_message through presence WebSocket event factory
cx: broadcast cx_message via presence WebSocket on Chatwoot webhook
cx: add /ucp/v2/cx/config endpoint for native mobile CX
users: add tags filter to CSV download
chat-push: native mobile app chat push via APNs
chat: add since param to messages endpoint
disposition: map X-API-Key disposition to agent via body
ucp: add GET /ucp/v2/devices/ucp_mobile_tls endpoint
chore: update gitignore
crm popup: support crm popup on invite or on answer
crm: popup timing
ucp: add GET /ucp/v2/contacts endpoint for mobile directory
ucp: add GET /ucp/v2/contacts endpoint for mobile directory
mcp: support ElevenLabs Streamable HTTP MCP integration
push: add SaveNativePushData handler for iOS native app
push: add /ucp/v2/push route for push token registration
push: add APNs VoIP push notification service
embed: allow to delete embed url config
roles: add missed calls report
ucp-api: fix ucp agent view - queue history
dashboards: add live calls panel
mobile: add meeting invite endpoint for mobile API
cc: add new dashboards

Changed¶

mobile: remove ucp_mobile_tls and Kamailio pusher path
reports: extract callDirectionOutbound constant

Fixed¶

callcenter: count unique agents in monitoring dashboard summary
livekit: serialize ai provider websocket writes
callcenter: return after account Get fails in queues status goroutines
queue: resolve FOLLOW_UP_DATE and FOLLOW_UP_TIME placeholders in Post API Call
mobile: publish push_token_updated on every cloud device call
reports: missed calls report pagination
push: log APNs failures as warn instead of info
queue: post call url encoding. Add tests
cx-push: filter by message_type instead of sender.type
cx: suppress linter warnings in cx_config
microsoft-oauth: use Micorosoft common oauth service to allow personal and business accounts
chat-push: route to sandbox or production APNs per token environment
test: add CreateUCPMobileTLS to DeviceServiceMock
mobile: handle encode errors and fix linter warnings
cc-reports: agents activity report only include agents
follow-up: performance improvements
follow-up: scheduling
cache: do not save nil users list by id
push: remove manual ack to prevent RabbitMQ channel crash
roles: upgrade version
tasks: anchor follow-up schedulers on admin and reduce QVOICE Platform_tasks load
firehose: send event if it belongs to user own account
cx-channels-full-screen: remove omit empty
linter: improve code

[2.115.0] - 2026-04-07¶

Added¶

reports: recording not available message
recordings: apply role-based PII masking on call recordings APIs
mobile: add GET endpoint for chat attachments
cc-reports: campaigns report add csat
export: queues activity new columns
reports: add select queues feat(export): add select queues
zoho: retry improvements, refresh token proactively, add metrics
reports: contact center exportable reports
dispositions: follow up events
mobile: add omnichannel URL endpoint
mobile: add member management routes for chat channels
monitoring: return all users stats by default instead of last 30 days
monitoring: send Slack alert when disk usage exceeds critical threshold
mobile: add extension field to users list endpoint
chat: set app badge with actual unread count
chat: add delayed push notifications for unread messages
cc-reports: dnd time can not be greater than login time
crm-popup: allow popup to tab
users-cap: enforce QVOICE Platform.limit.users on create, activate, and bulk
ldap: return 200 if config does not exist
chat: add mark-as-read route for mobile
reports: charges pdf, csv improvements
campaigns: detect transferred calls from lead_history
queues: call lifecycle view, report enrichment, and ucp call routes
queues: call lifecycle view, report enrichment, and ucp call routes
mobile: add omnichannel SSO endpoint for mobile app
portalsnapshots: sla metrics, dial buckets, and queue sla defaults
mobile: add meeting endpoints for mobile app
reports: journey timeline enrichment, menu cache, queue agent snapshot fields
journey: call journey
dashboards: add counters to supervisor panel
number-manager: return error message on converters
login: add custom caller id information on payload
reports: add transfer rate to queues activity stats
users: charges filter by tags or logic
callcenter-reports: add queue skill-group fields and campaign disposition fallback
callcenter-reports: add queue skill-group fields and campaign disposition fallback
monitoring: add ignored_servers config to skip specific servers
dashboards: add more statistics to cc snapshots
reports: add callback rate to queues activity report
reports: detect callbacks from agent_history instead of heuristic
report-agents-activity: add transfer rate
reports: add AHT, transfer rate, callback rate, repeat call rate (WCG Phase 2)
reports: add agent time distribution percentage metrics (WCG)
cdr: show disposition render
missed-calls: resolve connected agent for queue follow-ups from CDR agent_history
docs: supervisor panel
users: add location field to user API responses with default fallback
callcenter: add dial_type to agent metrics and adaptive queue polling
callcenter: add last_state_change to agent metrics
cc: add supervisor panel dashboard
mobile-oauth: azure
mobile-oauth: google
chat-mobile: add users endpoint
chat: mobile endpoints
doc: update callcenter api doc
provisioning: Grandstream GXP2170 template, routes without .xml, template funcs
get-magic-link: support cx_fullscreen
cc: add monitoring dashboard to ws
locations: replace mango query for user assignment
blacklist-menu-temporalrules: list endpoints
presence: new job -> update cc supervisor panel data every n seconds
device: add route field
softphones: new flag cx channels full screen
locations: invalidate user cache on location change
crm: Adds transcript to CRM case
ucp: api -> calls blind transfer visibility
ai: portal assistant
softphones: allow to disable devices section
persona-v2: Refactors and enhances persona queue management
persona-v2: Refactors MCP tool handling and case data
persona-v2: Adds persona call dispositions and AI cost tracking
cc: exclude originator cancel inbound calls only from post api call requests
ucp: api -> settings -> audio -> call -> set ringtone
personas: add editable DID and extension in Telephony section
persona: add DID association via queue
persona: Assigns queue to AI personas upon creation
ucp: api -> callee id -> visibility
agents-activity-csv: Adds inbound answered call percentage
call-transcription: Adds Google Speech-to-Text integration
queues: api -> crm -> hide tab close option
cx-channels: persists round robin state in database
provisioning: centralize default template selection for manufacturer/model
provisioning: add Grandstream phonebook directory support
disposition: add deduplication for post-call API execution
changelog: auto create
ai-agent-diagram: Ensures all Mermaid labels are in English
api-keys: add caching and fix async context usage
ucp-lite: Ensures lite field is always serialized
ucp-lite: Adds UCP Lite mode functionality
ai-provider: Adds callId to hangup event
ai-provider: Adds call identifiers to DTMF events
ai-provider: Adds SIP trunk header mapping
mcp: Adds hangup call tool to MCP
ai-provider: Adds hangup event for AI provider websocket
ai-provider: Adds other leg call ID to start event
ai-provider: Adds DTMF event handling for AI providers
docs: add changelog md
mobile: api -> dnd
user charges report: add csv worker
crm: Broadcasts case creation event to UCP
crm: Introduces Case entity and service
whitelabel-title: Adds whitelabel title functionality
ai-call-screener: Adds intent to lead creation
ai-call-screener: Adds call ID to lead creation flow
ai-call-screener: Broadcasts lead creation event
ai-call-screener: virtual receptionist
cc: add queue sla
meetings: Enables meeting transcription translation
meetings: Adds transcription stopped event
mcp: proxy /ucp/v2/mcp
whitelabel-favicon: onboard
whitelabel-favicon: Adds whitelabel favicon functionality
transcription: Enables utterances and multi-channel support
zoho: improve force single URI upload
audit-logs: add get recordings endpoints
cdrs: Adds campaign name to CDR reports
meetings: Adds recording count to meeting history
access: roles v2
calls: Adds language selection for transcription
calls: Adds transcription mode setting

Changed¶

chat: use shared RabbitMQ queue for push notifications
toml: fix rabbit password
CI
circleci: restrict cypress tests to master branch only
monitoring: push interval
linter: issues
key-tipe-line: create constant
mobile: avoid forward request in dev environment
callflows: unit tests
blacklist-menu-temporalrules: linter
google-stt: Adds Google STT config logging
ping-pong: Handles application-level ping/pong messages
meetings: Adds meeting summary regeneration
call-transcription: use ADC instead of deprecated WithCredentialsFile for Google STT
call-transcription: Google Cloud Speech-to-Text V2
log: removed
log: Adds logging for call transfer and routing key
log: Removes unnecessary log statement
linter: issue
user-creation: transactional rollback, trim input, 4xx for duplicates, tests
crm-lead: Renames lead design doc to crm_lead
livekit: new api secret
linter: Fixes error handling in createLeadHandler
mcp: Updates mcp-go library to v0.43.2
linter: issues
dispatch-agent: support agent name
dev-env: lk point lab
meetings: linter issue
local-env: Adds OpenAI API key to config
mcp: Removes persona-aware prompt injection
mcp: Reverts MCP Go module replacement
ai-agent: add log

Fixed¶

mcp: simplify transfer_call tool parameter name and description
campaign: include customer_wait_sla and target_sla in JSON when zero
recordings: fully redact PII names and all digits in call recordings
cc-reports: campaigns activity csat value
presence: avoid send-on-closed-channel for supervisor dashboard ws Take client snapshots via the hub goroutine instead of ranging Hub.clients from the ticker, and use non-blocking send with recover so disconnects during BuildMonitoringDashboardOptimized cannot panic. Apply the same pattern to SendEventToUser.
chat: prevent deleting direct message conversations
chat: duplicate messages caused by AddDate month overflow in sharded DB queries
users: creation of disabled users by default
monitoring: restore disk critical threshold to 95%
chat: fetch most recent messages instead of oldest
Test
monitoring: lower disk critical threshold to 93% for testing
monitoring: temporarily lower disk critical threshold to 94%
test: mock accountservice in agentservice tests
chat: use NotifyGenericTextMessage verb for chat push
chat: add app_id to push notification logs
crossbar-account: avoid delete:null in service_plans POST body
cc-reports: validate dnd and wrap up times
queues: post api call double encoding
profile-picture: return 404 for missing pictures and set content type
roles: admin role ai transcription
cc-reports: valid answered status when status is voicemail in campaign calls
crossbar-callflow: handle variable payloads and nil callflow
callcenter: enforce mute payload validation and call ownership
reports-queues: restore queue csv integrity and actual skills export
callcenter: enforce mute payload validation and call ownership
reports-queues: restore queue csv integrity and actual skills export
reports: cap percentage metrics at 100% to prevent overflow
users: return error if user callflow is not found
Test
reports: add unit tests for WCG analytics metrics
reports: add campaign disposition render lookup and disposition status logs
tags: validate tag name
persona-remove: users clearing
zoho: use 30s timeout for click2call API only
zoho: use 30s timeout for click2call API only
users: bulk users name casting
profile-picture: check has using the attachment
cc-reports: api -> calls history -> invalid start time for outbound queue calls
callflows: support direct flow field and prevent null arrays in create/edit
cc: dashboards supervisor users restrictions vs admin users
provisioning: use profile template for loading and add HT812 support
auth: sanitize account name on cache miss before view query
mobile: return domain for deeplink
reports: agents activity summary now counts incoming calls to queue extension
ucp-voicemail: fix crossbar requests via goportal
ucp-voicemail: fix crossbar requests via goportal
message-bus: post api call listener reconnection
chat: Sorts messages by timestamp
chat: Creates chat messages views in sharded DBs.
view: index queue calls by agent by presence id
recovery: recovery routes must not be authenticated
agent-dispatch: request matching for account names with spaces
transcription: api -> new transcription -> deepgram -> process every audio channel
google-stt: Adapts Google STT for Sinhala language
agents-activity: Improves call reporting by filtering invalid extensions
meetings: Adds retry logic to meeting end process
leads: return 500 instead of 401 when user context is missing
recordings: safer cleaning task - skip nil doc, invalid pvt_created, current month
sms: skip decode for number DBs to fix 404 on SMS send
disposition: add include_docs to ListingByTitle to prevent nil document
Test
disposition dedup: test code for disposition dedup
sms: Fixes database name decoding
cx-channels: Creates Chatwoot account if needed
tasks: check if pvt_created is unix or gregorian before deleting recordings
service-plans: edit account assignment
ai-agent-diagram: Adds tool call formatting rule
ai-agent-diagram: Clarifies Mermaid code generation rules.
deploy: use unique temp filename and cleanup to prevent directory conflicts
api-keys: handle API key users in recordings and set user ID
api-keys: set role id
moh: Converts audio file extensions to MIME types
webhooks: call events webhook config change
mcp: Registers transfer_call tool properly
mcp: Refactors call transfer to use call ID from context
mcp: Adds dummy parameter to is_office_open tool
zoho: user secret key validation
zoho: send duration on ended calls
cc-reports: agents activity hold time edge case
sentiment: Handles nil sentiment analysis result
roles: status permissions

[2.114.0] - 2026-01-02¶

Added¶

calls: Enables call transcription feature
meetings: Stops transcription when creator leaves
meetings: Enables meeting transcription summarization
meetings: Fixes meeting participant count inaccuracies
meetings: Adds transcription data to meeting history
meetings: Adds meeting info endpoint
callcenter: Return email addresses for AGENT_USERNAME placeholder in queue API calls
meetings: Adds meeting transcription feature
meetings: Adds meeting recording functionality
meetings: Adds real-time meeting transcription
meetings: add flag enabled per account
meetings: add audio recording support for video meetings
meetings: Adds meeting history tracking and renames conferences to meetings
chat-flag: Enables account chat feature
mobile: list user's cdrs activity
chat: add link preview with Open Graph metadata
vm: Add Mark as Voicemail feature validation and save logic
cc: add queue monitoring

Changed¶

queue: Executes queue API calls asynchronously
meeting: linter
meeting: recording remove file
meeting: linter
meeting: auth token add user full name
meetings: Renames conference invitation to meeting invitation
monitoring: Reduces monitoring users push interval

Fixed¶

zoho: inbound queue calls transferred direction
calls: Configures Deepgram for multi-language support
meetings: Refetches meeting after transcription stops
meetings: enabled field serialization
queues: queue post api call outbound calls customer caller id

[2.113.0] - 2025-12-19¶

Added¶

queues: add crm info to conferences cache
recordings: fetch recordings from other_leg_call_id in CDR revisions
queues: add queue id and queue name to post api call
presence: add conferences cache for queue
cc: add disposition code and id to post api call
zoho: add endpoint to reupload recording to zoho by call id or recording id
monitoring-services: livekit, mattermost and chatwoot
chat: Introduces a new chat feature, enabling real-time messaging between users
cc: POST API improvements - disposition handling, exclusion logic, and documentation
recordings: calculate size for recordings on external storage

Changed¶

monitoring: add users monitoring to track all users count across systems
linter: close body ws

Fixed¶

cc: retry disposition mechanism
tests: add missing mock

[2.112.0] - 2025-12-15¶

Added¶

cc-reports: add total inbound and total outbound counters for agent stats
queues: add cdr disposition to post api call
cc: add queue cache to queue service
conference-invite: Adds conference invitation feature
dnd: dnd users cache issue
queues: add endpoint to get status for a single queue
mattermost: Improve Mattermost password handling and security
zoho: set outbound direction for campaign calls
users: improve users historical data
recordings: get recording by call id from external storage
cc: get agent extension from custom sip headers as fallback on queue post api call events
conferences: ucp endpoints create auth token, create conf, list participants
queues: normalize callflow children object if nil
teams: do not force MM password update if password is valid
rabbitmq: add monitor to detect broken connections
call: omit destination occupied check for extensions
tasks: use global fallback db for disposition retry docs
ucp-callcenter: api -> set agent state -> trigger event
permissions: admin total access allow to see numbers config
campaigns: api -> status -> set active leads to cool off
recordings: add endpoint to get recording document
cache: add fallback invalidate users cache on creation mechanism
listener: automatic reconnection for round robin config events listener
zoho: handle multiple recordings case for recording upload
reports: return multiple recordings by call id
recordings: add HIPAA encryption support

Changed¶

conferences: Proxies LiveKit RTC WebSocket connections
ai-agents: Avoids processing AIAgents call event on nodes where LiveKit is not running

Fixed¶

recordings: attachments length
ai-provider: drop call due silence
cc: abandoned value calculation on post api call
cc-status: get user outbound queue from agent state doc
views: create views although design doc exist
teams: improve edge cases
fmfm: Fix FMFM profile persistence and lowercase QVOICE Platform field handling
cc-reports: agents activity registered time calculation
cdrs: improve cc agent disposition retry mechanism
provisioning: template web config edition
cache: enable disable user
doc: improve API documentation
cc-reports: agents activity not available detailed report

[2.111.0] - 2025-11-04¶

Added¶

zoho: improve logs - add call id
reports: add edge case to get recording by call id
ai-provider: Adds Opus codec support for AI Provider
queue-calls: agent data improvement
number-manager: get -> e164 converters list
presence: add tags restrictions on presence events

Changed¶

livekit-socket: Refactors media event string to constant
build-version: Adds version and build information to the binary

Fixed¶

zoho: detect queue inbound calls case properly
mcp-transfer-call: Fixes MCP transfer call destination number handling
users: invalidate cache
persona: Makes voice field optional
teams: handle user 409 conflict
tests: cypress
provisioning: use polycom default template
cc-reports: queue calls report agent answer
teams: reset teams pasword
teams: sync improvements
ai-provider: Ensures correct processing of AI provider call events by validating the request format and extracting the callee ID

[2.110.0] - 2025-10-22¶

Added¶

cc-reports: agents activity report - do not return agents with no activity if queue is filtered
ai-provider: support pcm16 and g711_ulaw

Changed¶

ai-provider: Refactors call event handling

Fixed¶

cc-reports: remove commas from lead name when building csv
tests: failing tests
cc-reports: queue calls csv abandoned reverted to original
cc-reports: hardcode queue outbound calls abandoned to no
cc-reports: csv campaigns activity columns and values
agents-activity: Discards false agent events without preceding true.

[2.109.0] - 2025-10-21¶

Added¶

zoho: change click to call method. Use queues app click to call

[2.108.0] - 2025-10-20¶

Added¶

dispositions: api -> 3rd level subdisposition key/value
ai-provider: Adds websocket headers to AI Provider
dispositions: api -> subdispositions -> 3rd level
callcenter: queues status -> add wrap up time
ai-provider: Fixes device retrieval by name
ai-provider: Adds device name to SIP URI creation
ai-provider: Adds retrieval of AI provider by number
cc-reports: filter agent activity by user creation date
recordings: get transcription and recording storage information by call id
queues: api -> config -> disposition blocking
ai-provider: Removes play tone functionality
AI Provider: be able to attach AI Provider using websocket to a number
reports: add endpoint to get call recording by call id
ucp: settings -> profile image -> enable/disable gravatar
ws-events: decrease ws cc events logs
ai-assist: websocket
teams: add teams user docs in users cache
callcenter: admin api -> set agent outbound queue -> ws presence event
chatwoot-conversation-assigment: round robin strategy
tasks: process accounts in batch for restore recordings
callcenter: admin api -> set agent cc state -> ws presence event
teams: mark user as MM checked for user teams ID
docs: upload api docs to QVOICE Platform hosts
ucp-logout-endpoint: Adds UCP logout functionality
agent-state-disabled: Renames AgentState to AgentStateDisabled
ucp: Adds agent state feature toggle.
docker-dev: Adds Air for live-reloading development
roles: add Admin Reports Call Recordings CC Reports
cc: add agent events ws channel
accounts: list children with pagination

Changed¶

ai-provider: Fixes linter warning on websocket dial
ai-provider: ignore linter issue
ai-provider: Fixes number assignment label and error handling
ai-provider: Improves AI provider call handling
ai-providers: Adds AI provider feature toggle
callflows: Removes cache calls from portal
ai-agents: Refactors call event handling for AI agents
ai-assist: websocket dial linter issue
ai-assist: Logs errors when closing client connections
cw: Updates inbox queue assignment
cw: Removes unused dependency and log statement
queue-service: Reorders interface methods for consistency
gitignore: Ignores temporary directory
chatwoot-dev-env: credentials

Fixed¶

queues: unmarshall repeats as both int or string and normalize repeats to int if received string
cc-reports: Agents activity summary not counting initial false events anymore
Zoho: custom caller id enabled for user
cc: agents activity report not answered outbound calls
cc: linter
cc: Agents activity report discard events before user creation
teams: retry on update user info conflict
Zoho: campaign calls recordings
zoho: recordings on transferred calls
tasks: cleaning recordings fix pagination
zoho: recording on attended transfer calls
cc: campaigns activity report broken when including two different months
zoho: add state to zoho on busy calls
tasks: delete recordings logs
tasks: save doc revision after deleting attachment on clean recordings
cache: linter
persona: Relaxes validation for persona voice
events: unmarshall global resource error

[2.107.0] - 2025-09-24¶

Added¶

cc: add call id to CRM pop up logic
callcenter: admin api -> set agent cc state
dnd: do not check previous state to modify
zoho: add debug doc
sms: new Mysms (Ixica) incoming message format
presence: reset & unregister user
callcenter: queues status api -> agents -> outbound calls data

Changed¶

docker-dev: Adds initial Docker and Compose configuration

Fixed¶

periodic-tasks: use recording doc as map on cleaning recordings

[2.106.0] - 2025-09-18¶

Added¶

ucp-magic-link: Adds magic link authentication for UCP

Fixed¶

zoho: use pcid or first call id in Zoho call notifications

[2.105.0] - 2025-09-18¶

Added¶

zoho: include on login response if is zoho user
status: add queue id and call id to list calls for queues
cc: 2nd subdisposition set disposition key:value value in name in CSV
dispositions: subdispositions -> type key/value
queue: Adds outbound call support to CRM integration
dispositions: api -> custom type
cdrs: add disposition ID
zoho: edge case improvements
ai-agent: llm tool api request headers
ai-agent: llm tool api request headers
sms: make mysms webhook url configurable
mobile: api -> cc agent
ucp-rate-disable: adds UCP call rate configuration
crm: log zoho retry request
callcenter: api -> queue calls -> actions -> coach
bugs: api -> add hostname
new-role: add admin config read only
api-doc: improve titles
cc: queue report add agent sub disposition
cc: add agent presence popup

Changed¶

llm-tool: use util PrintJSON
bugs-report-slack: improve ui
bugs-report-slack: improve ui
softphones: unify put and get format

Fixed¶

zoho: agent not registered edge case
cc: call direction user perspective
cc: return queue outbound call with agent on not available state
cc-reports: campaigns subdispositions csv
recording: limit to 10800
recording: set call limit to 21600s (6h)
zoho: add duration on restored body
trunks: remove add and remove gateway IPs logic
cc: remove calls from queues status reponse
logs: formatter
cdr: event struct
zoho: request body after restore
status: calls -> progressive campaign
auth: mobile proxy auth
status: active calls -> preview campaign calls
auth: validate identity length before accessing it
roles: admin config read only
cc: queue status active calls
views: lazy auto create
rol: admin config read only
websocker-msg-loadk: handles callcenter load errors gracefully
user: return call forward number
agent-active-call: ensures active call display regardless of agent state
cc: campaign reports CSV agent disposition order
cc: queue inbound calls report csv - follow up fields
cc: agent status activity report custom states
doc: agent pop up message

[2.104.0] - 2025-08-26¶

Added¶

cc: add CSAT to queue post api call
cc: add queue next abandon actions
reports: agents activity - extend search range for true events
cc-reports: add pagination to agent events report
recordings: add restore recordings by filename endpoint
agent-panel: config disable queue login logout
cc: add lead id, lead ticket id and campaign name to queue post api calls
status: active calls return tags although is empty
bugs: api -> add context information
zoho: allow to bypass recordings access restrictions
ws-callcenter-load: add auto answer
zoho: improve authentication edge case
zoho: add endpoint to focre re-uploading recordings
cc: add media recording ID to queue post api call
docs: add cc reports doc
proxy: cherry pick realm mobile link
docs: add reports doc
cc: add abandoned variable to queue cdrs and post api calls
cc: return custom state id on creation
fs-sofia-status: get endpoint
raft: leader election
persona: new fields stt, tts and speech engine type
reports: add agent events endpoint
users: api -> list users of specified account
cc: improve post api call info on cc calls
bugs: update if receive existing event
bugs: notify slack
campaigns: api -> leads dial cycles
campaigns: api -> leads dial time window config
persona: support new field llm model
portal-user-interface-embed: add auth fields username and password
gemini-models: add endpoint to retrieve the list of models
cc: queue status - add uuid to calls information
cc: allow to disable destination availability
portal-user-interface: add title
porta-user-interface: add title
global-config: portal user interface
login: add direct login endpoint
cc: post api calls allow to exclude some hangup causes and dispositions
cc: trigger queue api call request after setting disposition

Changed¶

ai-agents-device: sip domain from new var
ai-agents-rabbit: request to lowercase
ai-agents-rabbit: ignore if request not match prefix
cypress: user advance tests
cypress: tags tests
cypress: use random account
monitoring-package-versions: list endpoint
monitoring: package versions
monitoring-disk: list endpoint
users-cy: advanced tests fix ext
monitoring-disk: push system
monitoring-disk: push system
unit-tests: userservice and add coverage info
tests: newman -> cypress
gemini-models: remove models/ from name
response-body-close: linter issue

Fixed¶

leads: new extension and skill fields
cc: add subdisposition values to queue outbound calls csv
cc: remove string special chars from rabbitmq messages for Post API call
provisioning: add automatic view creation on provisioning database
cc: encode url for post api call
zoho: check auth before making the request
zoho: call ended notify start_time change format
agents-ai-agent-dispatch: compare account name using lowercase
hubspot: bypass recordings restriction on hubspot requests
zoho: set Content Length on api calls
cc: queue post api call recording id
recordings: update call recording custom filename
views: dispositions default docs
cc-reports: count outbound answered calls when billing gt 0
reports: b legs by timestamp and ext
gemini-models-list: use pagination
reports: agents activity calls
api-doc: agents events
cc: post api call improve disposition cast method
tasks: cleaning recordings docs
cc: remove post api call old methods
cc: exclude calls from port api call
set-destination-free: campaign call
cc: queue calls exclude nouser calls from view
cc: panic on editing disposition without followup
cc: config file error
periodic-tasks: cleaning recordings
agent-dispatch: use domain override
cc: triggers post api call after publishing disposition event

[2.103.0] - 2025-07-14¶

Added¶

reports: add recordings restriction by queues

Fixed¶

ai-agent: sip uri device domain
after-call-service: queue consume exclusive
docs: delete test docs

[2.102.0] - 2025-07-11¶

Added¶

cc: add queue post call action
ucp: preferences -> dnd visibility status

Fixed¶

api-docs: reports api doc

[2.101.0] - 2025-07-11¶

Added¶

api-docs: add agent endpoints
recordings: restrict call recordings access by tags on contact center calls
reports: Users charges return both minutes and duration in PDF
persona: llm provider
callcenter: agent -> queues status -> add disable disposition to response
reports: queue calls report add connected agent info
users: publish event on skills updated
office-hours: mcp tool
office-hours: mcp tool
office-hours: mcp tool
reports: add outbound, inbound, Users, DIDs and Callers activity reports pdf endpoints
cc: agent disposition set improvement mechanism
reports: charges - round decimals to 2

Fixed¶

provisioning: mitel panic
test: cypress
tests: unit tests

[2.100.0] - 2025-07-03¶

Added¶

queues: api -> disable disposition per queue
openai-tts: support instructions
persona: vibe and initial reply
agent-dispatch: support agent name
queues: api -> restrict disposition options
agent-activity: receive start & end datetimes
persona-agents: sync first and last name on persona update
agent-disposition: publish agent action diposition done
mcp-llm-prompt: resource
mcp-llm-prompt: resource
endpoints: port missing endpoints from pybe
audit-logs: log api key information instead user information
numbers: add outbound cid selectable property
api-key: resource

Changed¶

agent-dispatch: agent name
mobile-prov: encode api server url
cypress-tests: new bash script
llm-tools: linter issues
zoho: add domain log
zoho-webhook-domain: support public

Fixed¶

agent-dispatch: multi-node server
onboard-account-name: instead alphanum name
queues: remove verbose log
zoho: recording uri upload

[2.99.0] - 2025-06-20¶

Added¶

mobile: auto create ucp mobile device on mobile login
llm-tool-api-request: param type enum
roles: upgrade new role to include status
roles: add new admin role reports and cc
mobile-link: allow domains
queues-status: get calls info from queues app
llm-tool: type api request

Changed¶

suport-domain-public: domain override public for mobile link
magic-link: use domain instead customer
mcp-tools: per session

Fixed¶

host-and-api-server-url: mobile prov
outbound-proxy: use domain override
mobile-redirect: case domain override public
views: omnichannel
views: creation

[2.98.0] - 2025-06-15¶

Added¶

llm-tool: transfer call to queue
list-skills: by user id
cc: skills refactor
llm-tool: create tools by persona with custom params
persona: voice
mcp-tools: list endpoint
reports: round agent activity avg times
role: add new role AdminViewRecordingsAndCCReport
reports: add external calls flag for Users Activity
mcp: server
transcription: config -> sentiment analysis
users-list: add flag is ai agent
reports: use queues app DND events
personas-list: add agent count
agent: ext range 4000 to 6000
agent: remove vmbox
persona: ucp get
agent: device sip uri
agent: remove full cleanup
agent: create, list and remove
logs: log dnd event when used DND codes from phones
persona: create, read, update and delete
call-transfer: endpoint
livekit-sanitizer: trunks and rules
livekit-agent-dispatch: error instead fatal
livekit-agent-dispatch: with auth access token as metadata
livekit: add participants on the ws load
transcription: api -> config per account
livekit-sdk: endpoints and ws conn with portal
reports: return all cdr information
campaigns-activity-csv: add lead disposition
cc-reports: add ticket id to campaigns report csv
trunks: api v2 endpoint list
callflow: api v2 endpoint remove
roles: add activity reports and recordings role
user: add disa pinset to creation
get-stun: support per account
ucp-config: endpoint
numbers: add handler to get numbers in CSV
storage: api -> add support for google drive

Changed¶

skills-tests: fixed
lint: issue
mcp-hook: rename func
mcp: add streamable server
mcp: create a service
linter: fix
livekit-sanitizer: fix sleep
livekit-agent-dispatch: metadata json
livekit-sanitizer: continue instead return

Fixed¶

list-llmtool-view: by persona id
tags: restrict recordings by tags on recordings with no owner
reports: outbound calls - only use other leg recording if recording not present
reports: blegs by timestamp views
reports: dids activity view
reports: dids activity views filter conditions
reports: dids activity edge case
reports: dids activity report failed clicktocall calls edge case
role: admin read only - download recordings
cc-reports: campaigns activity - set lead disposition only on corresponding row
roles: Call center and recordings download
reports: include recordings although local storage is not enabled
views: user activity detail
reports: users activity edge case clicktocall

[2.97.0] - 2025-05-06¶

Added¶

campaigns: allow to set retries to 0
campaigns: allow retries to be 0
agents-activity: add tags
cc-campaigns: add new preview dialer way
auto-answer-c2c: account config
agent-stats-ucp: support time range
agent-activity: endpoint ucp
clicktocall: add custom sip header
roles: add admin recordings view roles
bugs-system: start gpbe reporting
bugs-system: support customer
hubspot: api -> call logs -> add media recording link
hubspot: login -> get hubspot's user associated and super admin credentials
limits: validate parent account call limits
bugs-system: send project name to desminify server
bugs-system: add project name
bugs-system: remove endpoint
user-cdrs: add call id and queue call id to user cdrs response
bugs-system: apply source map
bugs-system: store version
bugs-system: get
bugs-system: create and list
rabbit: always close channels
mails: add smtp server config for external smtp service
zoho: handle agent call forwarded edge case
hubspot: create call log for outbound calls
ucp: do not return queue numbers as outbound cid selectable numbers
security: allow always to change password if password minimum age is 0
quotes: add company owner email, notes and terms
quotes: api v2
hubspot: create call log for inbound calls
rabbit: add channel close monitoring and remove noisy log

Changed¶

script: print remote host
script: deploy
cxagent: remove unused HubspotIntegrationDocument initialization

Fixed¶

campaigns: continue although special callflow was not created yet - agent activity caller id name
recordings: get recording from customer side only on campaign calls
user: edit cc settings
utils: pretty print
roles: admin view and download recordings
numbers: error message
zoho: do not try to get account info if empty. +nouser number case
sftp: recordings directory name
limits: error message
limits: error message
presence-reset: presence id
zoho: check if auth data is valid in auth map
cache: user nouser edge case
quotes: tests
storage: directory -> format unification
storage: api -> initialize tasks doc if it does not exist
email: content type format for localhost
google-calendar: check nil pointer
hubspot: enable/disable integration
ucp: include account main numbers to selectable outbound cid for users

[2.96.0] - 2025-03-27¶

Added¶

emails: allow to attach file to email when using localhost
moh: api v2 crud
zoho: improve integration
storage: add support for any S3-compatible storage provider
edit-user: support remove profile picture
profile-picture: endpoint remove
hubspot: api -> create support ticket
profile-picture: set has on user doc
profile-pictures: cache
user-profile-picture: get support user id param
user: profile picture

Changed¶

hubspot: improve client instance management and API calls
hubspot: centralize API request logic and simplify integration flow
sms-outbound: publish message

Fixed¶

zoho: panic
provisioning: rovision phone although blf user does not exist
sms: handle error on propagate message

[2.95.0] - 2025-03-11¶

Added¶

campaigns: set lead priority to 1 by default
queues: remove campaign type restriction for queue callback
crm: hubspot -> api -> get account region
zoho: push call recordings to Zoho after call completion
task: add presence sanity check flag

Changed¶

zoho: move recording URI upload to dedicated event check

Fixed¶

zoho: do not create new secret key var

[2.94.0] - 2025-03-04¶

Changed¶

salesforce-connected-app: support per account

Fixed¶

salesforce-connected-app: get campaigns

[2.93.0] - 2025-02-28¶

Added¶

campaigns: return error from external CRM on leads sync

[2.92.0] - 2025-02-28¶

Added¶

media: disable pagination to get media list from crossbar
salesforce-connected-app: get leads
account: limits -> concurrent calls
salesforce-connected-app: get campaigns
salesforce-connected-app: revoke auth
salesforce-connected-app: get is authorized
userservice: add method to fetch tags by user ID
validation: add extension validation in queue and user handlers
users: add mobile last login tracking to users report
ucp: api -> hide caller id for incoming calls
provisioning: add edit phone
call-recordings: get -> apply tags restriction
agents: improve HTTP request handling and logging
integrations: add pagination to hubspot users list
c2c: add CORS endpoint exception for Chrome plugin
disable-call-disposition: endpoint
roles: new role -> admin config tenant accounts (read only)
roles: admin without inbound calls report
agents: add pause and resume endpoints for AI agents
agents: add agent deletion signaling to external service
views: automatically trigger views creation if missing
extensions: add API to generate valid extensions dynamically
onboard: get mobile login link
onboard: get image endpoint
onboard: get account endpoint
rabbit: panic if channel is exhausted
integrations: microsoft contacts & calendar
agents: integrate AI agent signaling and route updates

Changed¶

salesforce-connected-app: dinamyc redirect url
salesforce: save token on account doc
salesforce-connected-app: change redirect url
salesforce-connected-app: protect endpoints with auth
cypress-tests-cdr: dynamic cdr
user-service: add method change user password
firehose: wrap subscription processing in function for better error handling
agents: improve error handling in HTTP request functions
contact-center: feature endpoint
contact-center: feature endpoint
agents: unify agent status signaling and update URLs
agents: enhance signalNewAgentCreation with instructions support

Fixed¶

active-calls: incoming offnet calls to the ivr
account: limits -> concurrent calls response
security: linter
reset-password: user doc -> update security policies info
sms: handle receiving %2B prefix on send SMS
sms: api -> check "+" prefix of sms's messages senders/recipients
ai-agents: don't attempt to delete empty usernames
presence: exclude users that do not belong to any directory from list
agents: properly store extension in user doc
presence: initial load event -> apply tags restriction
userservice: properly filter out AI agents from users response
reports: exclude no route to destination calls from queue calls
rabbit: improve error handling for channel closure
status: include missing extension field in phone registrations
presence: use userservice to get users instead using db
provisioning: add missing return statement in phone creation error handling
tests: enhance unit testing with GetCouchDB method and gotestsum target
transcription: panic
views: viewrows now triggers mechanism to create views if missing - deprecate GetAccountInfoByName method
commands: create views
tasks: cdrs upload -> remove single json/csv file from filesystem
db: remove all usages of deprecated .View() func
email-magic-link: double /login
email-magic-link: double /login
rabbit: make error const

[2.91.0] - 2025-01-16¶

Added¶

cdr-endpoint: add queue name
cdr-endpoint: add queue name
ai-agents: add CRUD operations and database views for AI agents
magic-link: send emails support custom domain
magic-link: support param base url
callflows: add GetCallflow endpoint for fetching callflow details
webhooks: process call events for webhooks on a single server
webhooks: use exclusive listener
webhook: update webhook memory map on account edited
webhooks: Add Account Callevents Webhook feature

Fixed¶

Campaigns: sync leads

[2.90.0] - 2024-12-30¶

Added¶

call-recording: split channel endpoint
click-to-call: validate c2c id before using it
account-feature: queues
ucp: click to call
tasks: api -> improvements
meetings-activity: report
rabbit-mq: log caller on channel closure error
rabbit-mq: log channel closure error
tasks: api

Changed¶

calls: improve error handling and logging for click-to-call
account: get
sentry: ignore resource not found
errors: messages

Fixed¶

c2c: username
views: QVOICE Platform reports view
meetings: linter
registration-event: get account by realm

[2.89.0] - 2024-12-06¶

Added¶

userservice: prevent deletion of last agent in queue and improve error handling
periodic-task: add endpoint to force cleaning recording task execution
audit-logs: implement pagination
ai-assist: on queue form
usage-charges: add tags column
users-charges: add tags column
periodic-task: add logs to delete recordings
tasks: users -> presence status -> sanity check

Changed¶

queueservice: simplify GetQueueByDID signature and improve response handling in status endpoints
account-service-plan: get endpoint
account-limits: get endpoint
recordings: refactor deleteRecordings to handle pagination internally for batch processing
account-status-and-billing: get endpoint

Fixed¶

ci: users integration tests
Zoho: check for nil response from Zoho
cypress-test: cdr

[2.88.0] - 2024-11-29¶

Added¶

recordings: make minimum days to keep recordings configurable
collaboration: set and get endpoint
ai-assist: feature
ai-assist: allow get from ucp
ai-assist: on enable check if exist api key
ia-assist: enable/disable
skills: add skills option to queue form
audit-logs: add user extension to report
skills: improve hirarchy management
audit-logs: add extension to user info
queue-form: skills routing
skills: add subskills
transcription: api -> config -> deepgram model
skills: add id to get list response
skills: crud
feature-plans: assign feature plans to children account feat(feature-plans): assign feature plans to users
tasks: storage -> cdrs -> set local directory to /u2/local_storage
sms: add support for ozsms provider
presence: add endpoint to reset presence in bulk
screen-recording: get attachment
queues-cdrs: add bool to indicate if cdr has a video recording attached
screen-recording: save on the cdr
tasks: add endpoint to get tasks status
presence: add endpoint to get directory list
campaigns: save config for lead sync via api
rabbit-mq: refactor
set-push-notification-token: ionic app
active-calls: list -> add conference_id
moh: accept query param to decide if moh should be set as account's default
fix: trim spaces from users' first and last name
campaigns: distinctive cooloff per hangup cause
account: ucp api -> disable logout
account: ucp api -> disable fmfm settings
cdr-service: case with prefix
transcription: apply Thai sanitization to Deepgram transcriptions
post-call-api-request: cdr fields
queues: add support for multiple after-call API requests
sms: improve response and body parsing for custom provider
codecs: endpoint
leads: add leads via API
error-handling: improve error handling for 'zero or more than one' cases
onboard: login -> set default cc agent state
login: set default cc agent state
sms: add endpoint to receive inbound messages in custom gw
active-calls: add function to compare phone numbers
salesforce: connected app
reports: add user information for callee id number
reports: cc -> add subdisposition info
dispositions: api -> add support for subdispositions
mattermost-client-api: get unread messages count
events-listener: set default rabbit retry connection time to 5
configuration: kazoo event listeners -> refactor
sms: add destination prefix manipulation on outbound SMS
cdrs-upload: add endpoint to upload cdrs to external service
queue-cdrs: add follow up notes and agent disposition fields to queues cdrs response
call-recordings: fix media recording field
sms: add option to use custom sms providers
cdrs: add endpoint to get all cdrs in given time range
ucp: api -> calls -> early media

Changed¶

google: get endpoint
did-management: get endpoint
sms: get endpoint
callcenter: get endpoint
autoprovision: set and get endpoint
call-recording: get endpoint
transcription: set

Fixed¶

audit-logs: hide sensitive data
plans: panic
transcription: use feature default values
transcription: panic on feature
ai-assist: feature
ci: skills tests
CI: config
ci: circles breaking change
get: get plans available for account
accounts: creation
call-recording: patch account call recording configuration
middleware: clean up logging
middleware: value not of struct type
cdrs: discard queue calls recordings for cdrs with hu cause != normal clearing
queues: avoid the combination of 'position' with 'at' and 'every' type in pre connect actions
tags: db error
presence-reset: endpoint
users: check if extension exists before creating a user
zoho-call-notify: correct JSON decoding to prevent pointer misinterpretation
set-push-notification-token: case mobile struct nil
campaigns: advanced cool off
cache: get user doc from db if it was edited and it does not exist on cache yet
queue-calls: api -> get call rating
leads: race condition writing response for bulk creation
leads: endpoint path
disposition: set disposition inside QVOICE Platform struct without deleting other info
users: unencode users' first and last names on response
active-calls: edge case panic
active-calls: inbound queue call
active-calls: edge case campaign dialing
reports: fix queue filter on cc agents activity report
sms: return message although text substring is not found in it
active-calls: remove + prefix from numbers before comparing them
sms: decode body for bulk solutions provider
cc: log error
active-calls: panic
dnd: filter out events shorter than 2 s
logs: filtering
views: teams db view name on login
reports: dnd view
queue-outbound-calls: error accessing account db
rabbitmq: close connection on error
mattermost: get unread msgs
mattermost: show msg error
mattermost: show msg error
provisioning: save MAC to db in upper case
teams: use account service to edit account doc
active-calls: list -> ext to ext calls parsing error
call-status: do not process requests with no conference names
reports: set limit on old dbs to be requested for user cdrs
reports: panic
reports: csv ring central format
outbound-numbers: get users outbound numbers panic
sms: do not return empty if getting SMS from some sharded db fails
sip-logs: Download
reports: cdrs all endpoint url
cc: /callcenter/agent/{status}/all regression
ci: linter
reports: cc call history report returning results with no id nor call_id

[2.87.0] - 2024-08-13¶

Added¶

reports: add hangup_cause to agents history array in campaigns activity report
tasks: recordings -> restoration -> new process checking /tmp everyday
provisioning: add delete phone by mac feature
reports: add agents events to campaign activity csv
cdr-sip-log: get stderr output on error grepping call ids
callcenter: set agent's default queue for outbound calls
reports: add detailed info for not available agent status
reports: include campaign and outbound queue calls in queue calls report
reports: use new dnd events for dnd reports
reports: billing -> download pdf -> custom columns
cc-reports: agents activity add on call avg time
status: api -> list active calls (major refactor)

Fixed¶

ci: various
logging: stop logging 'token expired' 'errors'
reports: idle time + username for agents activity report
faxboxes: remove mango queries when processing faxbox created event
reports: returning some results mapped by user id instead of presence id
panic: prevent panic in agents stats report from taking down whole server
calls: panic index out of range [0] with length 0
cc-reports: agent disposition
calls: index out of range [0] with length 0
agent-activity-report: fix idle time calculation
cc: queues/calls endpoint
crossbar: EOF error
reports: panic + result for queues report
cc-reports: fix login time
crossbar: EOF error by ensuring request body is reusable
api-doc: improve add campaign lead doc
reports: error handling on agents activity report
cc-reports: agents activity set DND activity on user with no calls in period
cc-reports: agents activity CSV dnd column position
cc-reports: agents activity CSV change columns order
agents-activity: not available state
cc-reports: add missing csv field to agents activity report
outbound-cid: return main callflow numbers for user CID

[2.86.0] - 2024-07-22¶

Added¶

cc-reports: Agents activity - add new fields to CSV file
reports: improve error handling to get clearer error messages for agents activity report
reports: add not available time to agents activity report
reports: add on call time to agents activity report
reports: add hold time to agents activity report
reports: add wrap up time to agents activity report
reports: add idle time to agents activity report
reports: add registration time to agents activity report
supervisor-panel: add endpoint to access supervisor panel data

Fixed¶

reports: inaccurate error propagation
reports: fix test for time calculation in agents activity report
reports: fix wrap up time field in agents activity report
reports: grouping by empty extension in agent activity report
reports: remove type field from agents activity report

[2.85.0] - 2024-07-16¶

Added¶

reports: add dnd info to agents activity report
config: live config reload
reports-agent-activity: add callee id name, number and type
reports: add outbound and cc calls to agents activity report
cdr-activity: add flag mask
live_recordings_tracking+destination availability: read clean-up max age from config
queues-outbound-calls-csv: add disposition
campaings-activity-csv: add agent disposition
cc: add endpoint that tells whether an agent is available for a call

Fixed¶

agent-activity-report: fix answered calls count
queues-reports: minor improvements

[2.84.0] - 2024-06-27¶

Added¶

queue-calls: agent disposition
campaign-activity: agent disposition
feature-bundles: CRUD
feature-list: add cmd to update feature list document
cc-reports: set queue outbound calls csv filename
cc-reports: add agent disposition field to queue calls report CSV
campaigns: set status -> reset -> improvements
callcenter: cc queues events listener -> abandoned call
campaigns: api -> add support to mask caller id number
report-queue-calls: agent disposition
disposition: save on all cdrs

Fixed¶

reports: dont return next start key and doc id for last page of campaigns activity report
reports: disable pagination on Campaigns Activity CSV generation

[2.83.0] - 2024-06-18¶

Added¶

call-recordings: add endpoint to return recording of a call in progress

[2.82.0] - 2024-06-14¶

Added¶

disposition: follow up type
accounts: creation/edition -> disable call rating
ucp-crm: add endpoint to make crm api call
tasks: service -> add periodic cleaning recordings
api: ping endpoint -> evaluate config var when request comes from desktop
campaigns: actions -> reset leads
disposition: add note to disposition edition
hubspot: automatic sign in
cache: allow to disable account summary calculation at startup
disposition: add follow_up_timestamp field to disposition edition
queues: return after call actions info on /callcenter/agent/status/queues endpoint
queues: add after-call actions to config
disposition: add type and crm code fields
queue-form: disable call rating
crm: hubspot -> api

Fixed¶

sms: change request method to bulk solutions to Post.
routes: set use local resources based on account selected
users: api -> restrict admin users creation
reports: inbound calls -> pagination
recordings: delete -> remove recording info from cdr
reports: exclude loopback channels on forwarded calls from user activity reports
zoho: call notify -> outbound calls -> duplicated events
kapi: concurrent map write
hubspot: improvements on user assignment
queues: next actions config storage
Zoho: handle race condition on accessing Zoho API domain

[2.81.0] - 2024-05-10¶

Added¶

reports: paginate campaigns leads history report (breaking change)

Fixed¶

user-creation: crossbar error handling
query-params: case

[2.80.0] - 2024-05-07¶

Added¶

storage: add agents stats report to storage config
queue: auto answer
reports: paginate user stats per tenant
queues-get: add is disposition mandatory
queues-get: add outbound calls flag
panic: gracefully handle panics during http requests to avoid taking the whole server down
reports: add ring central format option for cdrs csv
sftp: add error log on SFTP failed connections
call_recordings: add endpoint to start/stop call recordings
call_recordings: config - add option to enable recording per agent

Fixed¶

presence: panic on new call event
campaigns: retries check
sentry: minor issues
outbound-cid: edit user outbound cid
disposition: set disposition inside QVOICE Platform struct
reports: start with newest results when paginating
reports: false positive error on row processing for rates report
logs: remove unnecessary data from logs to avoid clogging
panic: on logs tags processing
sentry: don't log error for empty user id
sentry: set log informing empty results from db to info level
sentry: omit users cache warning log
teams-db: fix view access
recordings: show media recording id from customer's cdr in case of missing value
toggle-recording: on external calls
toggle-recording: response code when feature is disabled

[2.79.0] - 2024-04-05¶

Added¶

stats-server: rename endpoints
sentry: ignore 'token is expired' errors
locations: allow to delete all locations if Locations feature is disabled
provisioning: add endpoint to create phone
user-edit: role id restriction
storage: edit configuration -> sftp -> add error message to response
mac: add endpoint to check mac address case-insesitively
fax: add option for cover page
security: api -> credentials login -> enable/disable
did: remove mango query for did endpoint
reports: exclude campaign calls from queue calls reports
cc-reports: add csv endpoint for queues activity stats report
grafana: expose grafana data via ip-protected endpoints
ucp: api -> apps -> desktop & mobile -> disable download links
users: sort summary response by ext
devices: add endpoint for bulk creation
db-views: add views for grafana
queues: improve performance to get agent's queue data
calls: add logs to better trace hang up issue
callcenter: spy/barge -> allow admin and supervisor to perform it
tasks: restore recordings -> point to new endpoint
cc-reports: add voicemail event to queue calls CSV file
transcription: deepgram -> set a specific language
recordings: don't remove doc if recordings is stored to external storage
reports-cdr: add a-leg and interaction id fields
accounts: call recording -> enable/disable feature by reseller
transcription: deepgram -> replace tier by model
queues-reports: add caller id name and number fields to outbound report
reports-pdf: add pdf endpoint for usage charges, users charges and total charges per account reports
cypress-tests: improvements
cc-reports: add 'callee_id_number' field to queues calls report
users: api -> callcenter -> supervisor -> queues restriction
support-stun: saving on account doc
users: remove user from queues where user was an agent on user deletion
recordings: remove mangoes on periodic task
provisioning: api -> list phones -> add owner tags info
call-recording: config -> edit -> always set gorec as call recording manager
reports: add direction to cdr reports
storage: cdrs & recordings -> enable/disable date directory
reports: improve recordings reports logging
sentry: add client tag to events
account: improve logging for getting account info by name
error-handling: accept optional param in ProcessErrorResponse func
sentry: improve config to include more context data
sentry: connect to sentry
dispositions: tests
mobile: 1:1 messaging
personal-calendar: use views instead of mango queries
audit-logs: store user info
audit-logs: add buffer to db write
sftp: add cbc cyphers alg for SFTP client
audit-logs: implementation

Fixed¶

tags: color validation
cypress-user-test: set role as admin total access
locations: don't allow Default location to be deleted if it's not the last one
logging-middleware: fix payload field
recordings-cleanup: delete recordings older than 31 days when retention duration < 31 days
oubound-cid: use user numbers only if user has assigned numbers
recordings-cleanup: panic
payment-methods: nil pointer dereference
mfa: verification code email -> customer name
zoho: call notify -> get outbound cid related to click to call
cypress-tests: set level as admin
faxbox: get user faxbox
grafana-views: design doc name
ratedecks: add rate_increment and rate_minimum default values to csv
user-creation: add length check for first and last name
reports: return header row when csv is empty for cc campaigns activity report
hangup: force hangup when other methods fail
reports: cdrs reports spanning more than one month
login: oauth -> sanitize username when getting related user
dnd: set DND start time
login: google/microsoft oauth -> sanitize email when getting related tenants
csvs: missing data
tasks: panic
rate-reports: add rate call edge case
zoho: call notify -> panic when evaluating outbound cid
cdrs: listing -> get media recording id for b legs
devices: check for nil pointers when doing mobile devices profile
storage: sftp -> close connections
zoho: call notify -> outbound call scenarios
fmfm: avoid saving null profiles
cx-channels: unmarshal error adding agents to inbox
db: panic getting db name
recordings: add check to prevent deleting recording if it's not at least a month old
recordings: cleanup
events: on callflow edited -> fmfm profile -> devices list is erased
queues: name length restriction
phones: fix phones doc unmarshal error
pins: per user -> deactivation
onboarding: add retry to transient data doc edition
sentry: error logging
db: get sharded db
sentry: clean up on faxbox deleted event
registration: error propagation filtering
faxbox: cleanup on faxbox deleted event
registration: fix loading user doc on new registration event
middleware: panic
callflow-events: log level error -> info
tasks: params
logging: level: warning -> debug & general sentry improvements
registration: improve logging
numbers: don't propagate number not found as error to sentry
queues: which callflow we get data from
faxbox: error handling for onFaxBoxCreated event
logging: add context to account fetch error
fax-events: add fields to improve error tracing
sentry: send log fields to sentry
queues: default login value
registration: improve logging
faxes: improve get faxes endpoint
faxboxes: don't return error if user has no faxboxes configured
reports: users activity -> inbound stats
tests: disposition deletion
tests: disposition deletion
mobile: iOS push notifications
dispositions: check for non duplicated title
contacts: remove mango queries
integrations: remove credentials for contacts and calendar integrations with google from user doc
trunk: custom routing
storage: api -> config -> tasks are not being scheduled
views: QVOICE Platform_callflows/list_by_owner_id
storage: sftp -> creation of remote directories using two approaches
sftp: add all supported ciphers
tasks: progress
queue-callback: save play_instructions field just for callback actions
reports: DID detailed view

[2.78.0] - 2023-12-11¶

Added¶

users: compatibility between downloaded csv and bulk upload
addressbook: remove mango query
webchat: use view to access doc
dispositions: CRUD
transcription: api -> integration with deepgram

Fixed¶

storage: sftp -> creation of remote directory
storage: cdrs and recordings storage server cache
transcription: api -> new -> access to doc attachment
users: improve users summary endpoint
CI: users tests execution
users-delete: remove conflicting documents
reports-did: performance
Mitel-provisioning: set ptime to 20

[2.77.0] - 2023-12-01¶

Added¶

queues: add callback option to next actions
ci: add junit support to enable test splitting by timing and reduce test execution time
provisioning: add lock/unlock feature to templates
cx: Collaborators - Update Agents when queues are updated in Portal
provisioning: add Grandstream provisioning templates

Fixed¶

callflows: faxing by owner ID view
recordings: access to db
mitel: web ui config
test: disable CX

[2.76.0] - 2023-11-28¶

Added¶

tests: provisioning
tests: provisioning
tests: provisioning
contactservice: remove mango queries
jitsi: support guests
users: set extension mix and max len from config file
registrations: add Registrations CSV header
jitsi-meeting: store meeting on db and restrict only creators are moderators
accounts: remove account's phones on delete
users: creation -> extension max length validation
jitsi-token: add our user id
call-recording: custom filename -> remove call_id restriction
jitsi: endpoint
export: api -> exportable reports

Fixed¶

users: check for valid account ID
users: panic on get account users
users: improve logging by adding more context on user enable/disable
user-cdrs: return all CDRs
storage: api -> sftp -> test upload
users: add more context to error logs in user deletion cleanup
callflows: remove mangoes on callflow methods
users: change const to func
ci: flakey tests
whitelabel: api -> whitelabel images -> internal server errors
numbers: error on number assignment when original user doesn't exist anymore
reports: views filtering on queues cdrs reports
zoho: call notify -> outbound calls
bulk-user-creation: take into account mitel phones on user bulk creation

[2.75.0] - 2023-11-01¶

Added¶

dbviews: remove unused code
jitsi: added
registrations: add device type and device name
queue: remove mangos on queue edition
get-devices: add option to avoid getting whole docs
periodic-tasks: add boolean to disable restore recordings task
leads-status: add pagination
db: create recordings config views
endpoint-queue-by: added
endpoint-queue-by: added
remove-publish-event: after disposition update
cc: set agent state to available and trigger event on call hang up & disposition is mandatory
login: add last_login_audit flag
Onboarding: Send invitation SMS using HTTP POST and JSON body
provisioning: add mitel 6865 and 6869 models
event-queue-agent: add cid number
call-recording: config -> add support for custom filename
crm: url
cc: queues status -> add DND & Agent status fields
reports-upload: refactor to unify code across all reports upload tasks
registrations: Status -> Registrations - Add CSV download
provisioning: add web admin password to mitel template
tftp: return file blindly if it exists
provisioning: Add models to mitel
provisioning: add Mitel provisioning logic for 6731 model
login: add omnichannel status to the response
ratedecks: add default rate increment
report-inbound-outbound: recordings permission
provisioning: save state to phone doc
cdrs: set disposition and quality
integration-test: user
cypress-tests: request auth and device tests
tets-e2e: cypress
suport-encryption: start to support srtp and tranport tls
reports: refactor to separate functions for json and csv data
campaign-delete: add validation that its not running
contact-center: remove calling queues app API endpoint to set agent login
error-handling: unify old QVOICE Platform errors with new error handling function
db: update dependency version to pass context to db requests for all ops
build: use go 1.20 and static linking
CI: separate unit tests from build step
integration-tests: by cypress
support-device-encryption: transport tls and encryption method srtp

Changed¶

caller_id-users: remove mango queries
pins: remove mango queries
onboard-images: remove mango queries
security_policies: remove mango queries
callflows: remove mango queries
payment-gateway: remove mango queries
users: remove mango queries
roles: remove mango queries

Fixed¶

tasks: storage -> cdrs -> upload csv file -> media data for queue cdrs
leads: fix memory issue on bulk upload
queues: remove mangoes on queue deletetion
extensions: remove mango on extension validation
queue-edit: fix getting account db
fmfm: error setting new state
users-cache: do not reset cache for user if user id is empty
account-trunk: remove mango from /api/v2/config/account/{account_id}/route/{route}
callflow-events: error getting callflow doc from db
queue-calls: panic
pins: db access
db-views: fix onboard images view design doc name on access
ws: queue-agent event
storage: 4d6552c fix(storage) api -> get recordings config -> do not return 500 response code when config is empty
rate-reports: caller id number on rating transferred outbound calls
provisioning: mitel blf
user-tests: cy
cc-call-rate: check if call id prefix is yyyymm not only int
cc-disposition: check if call id prefix is yyyymm not only int
cc: crm enabled pointer
agent-login: do not check agent status to set it to new state
tasks: storage -> reports -> cancelling messages
tasks: storage -> reports -> upload json files is not being scheduled
tasks: storage -> reports -> upload json file -> type param
tasks: storage -> reports -> scheduling -> inverted task names
tasks: messages processing -> omit category validation (temporary)
faxbox: Do not GetUser ID couchdb method, use ID
users-reports: fix users' Historical Report
onboard-sms: add parameters to get and replace white spaces with + on get
tasks-cdrs: uses key all for outbound calls CDRs
codecs-ucp-device: patch
CI: update deprecated node installation step
mobile: deeplink login
cdrs-upload: do not access value if not there for config options
login: avoid fetching account docs multiple times
login: stop using deprecated function with mango query
devices: use views instead of mango query
tags: use views instead of mango query
cx: queues status race condition
calls: unmarshal error
callcenter: api -> set agent status -> using a custom state
accounts: additional pointer check on edition
provisioning: mitel tz offset calculation
reports: rate report db view only set cid vals if they exist in doc
zoho: call notify -> queue calls
locations: delete -> users reassignation
locations: api -> add/edit/remove -> deletion of trunk custom fields
cc-reports: Queues Status - improve performance
cx: improve error handling
db-views: don't return on error when iterating over all accounts to upgrade views
provisioning: escape Mitel SIP pass in template
htek-provisioning: add header content length and type
queues-status: improve performance getting queues status
general: remove tmp file
set-ucp-mobile-codecs: patch
provisioning-htek: fix server name and uuid issue
callcenter: agent queues list -> dids
callcenter-agent-status: status missing
db-context: pass background ctx to goroutine to avoid premature cancellation
db: use context in queues handlers
reports: remove pagination which caused wrong stats to be returned
devices: panic accessing nil doc
tech-debt: move Htek provisioning handler to its own file
devices: panic accessing nil doc

[2.74.0] - 2023-08-20¶

Added¶

campaigns: make target SLA configurable
campaigns: allow to set 2nd & 3rd cooloff in leads CSV upload
ring-groups: add ring group numbers to available caller id numbers
agent-states: avoid view creation attempt on agent queue status query
reports: add custom report to queue calls csv and queue outbound reports
login: oauth -> google/microsoft
cc-login-logout: return 204 instead of 305
report-caller-activity: add queue name
recording: stereo to mono
reports: switch call id and bleg call id values for outbound custom report
periodic tasks: add cdrs type to cdrs upload handler
report-campaign-activity: add lead ticket id
add-campaign-type: to campaign report
campaign-type: add to campaign list
campaigns: support multiple caller ids
storage-tasks: add CRUD for campaigns activity report CDRs upload task
storage: add option to upload Outbound calls report
storage: add CSV single file option to CDRs Upload
campaigns-reports: add CSV endpoint for campaigns activity report
provisioning: unify htek template for all models
tftp: add enabled flag
tftp: add log info
reports: add disposition to queue calls report response
reports: add username and media name to outbound calls report
ratedeck-csv: include rate_increment and rate_minimum fields
reports: add event dial to agent history in queue calls reports
provisioning: add support for Htek models

Fixed¶

outbound-caller-id: migration
agent-status: send rabbit mq message regardless of previous agent's status
zoho: click to dial -> webhook configuration -> domain
queues: add queue name to login/logout event
csv-reports: use duration to calculate answered time
storage: api -> edit configuration -> test upload process

[2.73.0] - 2023-06-30¶

Added¶

campaigns: add new fields to campaigns
campaigns: add wait duration, SLA and over SLA fields to campaigns activity report
desktop-user-agent: add ucp version
calls: allow to set call quality rate for call (1 to 5)
cc: add media_recording_id to api/v2/reports/callcenter/queues response
report-inbound-outbound-calls: add media recording id
desktop-app-tracking: start tracking desktop app version in DB and add endpoints to return that info
reports: add other leg call ID field to outbound report
campaigns: add new fields to campaigns
login: return 404 if user doesn't exist instead of 500
numbers: move number to parent when account is deleted
users: return role_id in users and users historical report endpoints
db: update dependency version to pass context to db requests
reports-csv: add Media Recording ID and Media filename cols to queue calls report (in & out)
agent-states: look for agent login status in new doc
dnd: save dnd state in user doc and in agent status doc
users: add invitation status, cellphones and numbers to users list and users csv
agent-states: add endpoints for custom Agent states CRUD
agent-states: add endpoint to trigger action to start using custom agent states
roles: migrate states doc

Fixed¶

queues-reports: fix CDR response fields (unmarshal error)
agent-login: wrong Not Modified response
agents-login: fix panic on SetAgentLoginStatus
tags: get total tags from DB
states: fix endpoint to enable state for agent
states: allow empty max allowed time field

[2.72.0] - 2023-05-11¶

Added¶

db: update dependecy version to process error from iterview channel
reports: delete unused queues endpoints and their related views
contact-service: unit tests
sms: add new provider

Fixed¶

cache: do not get account balance from cache get it from crossbar to avoid cache inconsistency
roles: admin permission
device: profile devices panic
storage: api -> get storage server configuration
sms: callback for new provider

[2.71.0] - 2023-05-04¶

Added¶

dependencies: update required db pkg version
chatwoot-service: unit tests
kapi: refactor -> implementation of ikapi
reports: add timeRange param to some reports so all reports accept it
log-docs: save login/logout historic to single doc per event
reports: return CSV dnd activity times in hhmmss format
users-cache: add error log when failing to execute user listbyid view
campaign-service: unit tests
db-server: add log lines and set http timeout to 300secs
roles: move roles spec from code to db
roles: add new admin role
periodic-tasks: queue outbound cdrs -> upload single json file & csv file

Fixed¶

storage: recordings -> options -> set directory
fmfm: panic
storage: recordings -> backwards compatibility with old document
sms: push notification
reports: dnd
fmfm: profile update
views: version number
reports: del log line
db: GetResultsFromView func
db-service: validate func args length before accessing it

[2.70.0] - 2023-04-19¶

Added¶

mfa: whitelist admin user
userservice: move GetUserNamesByID to userservice
periodic-tasks: cdrs -> view results multi processing with iterView
db: database service -> view results processing with iterView

Fixed¶

mm: access id by value instead of method
db-service: Try to connect to secondary db. If it is not possible then disable it.
userservice: check extension legnth before attempting to get user by extension

[2.69.0] - 2023-04-17¶

Added¶

periodic-tasks: time range -> edit task last execution instantly
cc-reports: use new csat result fields
queues: add restrictions to queue name on queue creation
reports: add answer event to agent history and csat to csv
queues: api -> configuration -> outbound calls
queues: api -> csat configuration -> direction
reports: queue cdrs -> outbound
callflow-service: unit tests
calendar-service: unit tests
accounts-service: unit tests
reports: api -> cdrs -> ringing seconds
provisioning: api -> list phones (csv)

Fixed¶

get-fax-number: not return error in case not exist
reports: memory pressure issue on GetOutboundCallsCSV endpoint
callcenter: queues status -> calls listing

[2.68.0] - 2023-04-03¶

Added¶

queues: api -> csat configuration
provisioning: list phones -> add device registration info
msg-load-queues: add ext
user-login: improve teams update performance
status: api -> list registrations

Fixed¶

loop-request-retry: body length
crm: zoho -> authentication
status: api -> list registrations
logging-secrets: remove it

[2.67.0] - 2023-03-16¶

Added¶

log-docs: save dnd status in new format
users: api -> get users historical data (csv) -> apply account timezone
performance: improve /ws/v1/ucp/presence performance -> impacts on UCP sidebar
cc: allow agent to set status

Fixed¶

crm: zoho integration -> activation of no-us accounts

[2.66.0] - 2023-03-13¶

Added¶

users: api -> get users historical data (csv)
users: api -> get users historical data
users: creation -> save historical data -> account/user creator

[2.65.0] - 2023-03-13¶

Added¶

tasks: periodic tasks -> cdrs -> improvements on getting registers from db
QVOICE Platform-task: service
users: use views instead of json queries in bulk creation
tasks: tasks service -> determine time range
users: add GET all users summary as CSV

Fixed¶

recordings: retry after getting conflict
reports: add first and last name to agent history object
campaigns: get leads history -> get media recording data
tasks: periodic tasks -> cdrs -> improvements on getting registers from db -> remove logs
crm: zoho -> call notify -> events filtering
cache: add mark as dirty method in accounts cache
tasks: periodic tasks -> restore recordings -> update gorec api
queues: use media recording id instead of media recordings
account: check for string length before accessing it
tasks: restore recordings -> when day is < 10
users-bulk: don't allow empty extensions
integrations: panic on Google contacts/calendar integration deletion
tasks: interval panic due to empty interval

[2.64.0] - 2023-02-28¶

Added¶

tasks: periodic tasks -> restore recordings -> integration with tasks service
database: new design doc & view -> QVOICE Platform_recordings -> list_by_call_id
tasks: periodic tasks -> restore recordings

Fixed¶

reports: queue calls

[2.63.0] - 2023-02-24¶

Added¶

users: filter GET all users result using tag restriction
ci: update linter job to large resource class in config.yml
users: add endpoint to bulk delete users

Fixed¶

queues: misconfigured agents - check callflow owner ID
numbers: panic when number has no previous owner
campaigns: leads bulk creation response
lead-edit-event: case bulk

[2.62.0] - 2023-02-22¶

Added¶

crm: zoho -> call notify -> blind transfers
crm: zoho integration -> call notify -> improvements and fixes
omnichannel: improve messaging system between gpbe and routing service
onboarding-invitations: improvements on API (new statuses, history)

Fixed¶

queues-status-active-calls: ignore conf calls and use destination
users: improve user<>tag info merging
users: improve efficiency getting onboarding status for users
users: user invite status loop
view: queue field name case validation
crm: zoho -> call notify -> blind transfers
user-getting-disabled: on login to desktop
queues: do not send empty slice as options if no queues

[2.61.0] - 2023-02-16¶

Added¶

get-feature-code: voicemail
vmbox-pin: set
vmbox-pin: get
tags: add endpoint to edit tags in bulk via CSV
users: add 'tag' field to bulk user creation endpoint
voicemail-endpoint: delete
queues-status: add internal & external calls
crm: zoho integration -> call notify

Fixed¶

crm: zoho integration -> activation
accounts: creation -> bad request response when required fields are not present
reports: list user cdrs -> get media recording
queues: view query when getting queue status for account
queues: don't allow the same agent to be added more than once when editing the queue

[2.60.0] - 2023-02-09¶

Added¶

queues: add agent tags to queues status response
queues-cdrs: list queues cdrs -> media recording data
queues-stats: make sure user extension exists in callflows
ci: fix go version for linter job to avoid errors
omnichannel: assign random agent from on dummy assignment
cdrs: set abandoned status according to transfered_on_digit value
docs: add support for autogenerated swagger docs
queues: add 'In queue' actions: callflow and campaigns
queues: create views for query selectors in queueservice
omnichannel: sync Omni inboxes when queue is updated/deleted
omnichannel: add endpoint to get cw conversation list
omnichannel: create Omni user when user is created if omni is enabled
omnichannel: create/update team in CW when queue is created/updated in QVOICE Platform
omnichannel: improve the way to get user's Omnichannel User ID
crm: zoho integration API
queues: refactor -> create queues service

Fixed¶

reports: match Agents activity (cc) report with users activity
queues-cdrs: abandoned value
queue-calls-csv: queue name
debugging: add log context on get queues
queues: fix account mapping and queues stats by consulting external queues service
omnichannel: webhook URL
queues-service: remove once initialization
queues-service: remove once initialization
queues: add retries to queues server; improve logs and error messages
cdrs: fix migration version
cdrs: fix setting abandoned according to transfered_on_digit value
omnichannel: fix handler to get Agent Status For Account

[2.59.0] - 2023-01-17¶

Added¶

callcenter-status-voicemail: lead and cdr

Fixed¶

omnichannel: rename some message fields

[2.58.0] - 2023-01-13¶

Added¶

omnichannel: add conversation routing logic
tests: various improvements
metrics: add firehose connection metrics
inboxes: inboxes api -> register inbox -> sms -> dids assignment
numbers: numbers api -> check if number is free sms
omnichannel-account: set enabled receive id
account-omnichannel: return is enabled
recordings: return 404 response if recording not found
omnichannel: associate agents to cw inbox
omnichannel: add endpoints to manipulate the list of queues associated to cw inbox
campaigns: add set lead status endpoint
omnichannel: add conversation webhook for account on omnichannel activation
omnichannel: propagate chatwoot users creation following fono agents dynamics
omnichannel: add omnichannel status on account info retrieval
omnichannel: customize SSO link according to X-User-Agent header
omnichannel: transfer portal user edition to chatwoot user
chatwoot: add endpoint to get sso link
omnichannel: add endpoint to enable/disable omnichannel for account
chatwoot: add chatwoot service

Changed¶

onboard: reinvite

Fixed¶

roles: admin call center reports
roles: add status permission to callcenter roles
campaigns: edit queue
omni: ucp user role
tests: fix x-account-id header
metrics: rename firehose metric
sms: use proper struct to store
omnichannel-assign: inbox
accounts: fix bad request message on account creation with existing realm
firehose: channel bridge event added and events with no owner id not filtered anymore
omnichannel: email used to create cw users

[2.57.0] - 2022-12-07¶

Added¶

roles: new role -> admin callcenter, recordings, outbounds and inbounds calls
leads-status: add cool off
leads-status: add queue name
schedule: add logs to schedule task service
firehose: use userservice
errors: improve bad request error messages
onboard-sms: apk beta
campaigns: send campaign id on lead deletion event
campaigns: add endpoint to allow lead reset
campaign: send Account and Queue information on Lead delete event
reports: use db service for dnd report
reports: use db service for usage and users charges reports
reports: use db service for callcenter agent sessions report
campaigns: send full campaign info on campaign's DELETE event
campaigns: add endpoint to get leads CSV
reports: use db service on inbound calls report
reports: use dbservice for recordings report
reports: use dbservice for queue calls
reports: use db service for dids activity reports
reports: use db service on callers activity report
reports: use db service for outbound calls report
reports: use db service for users activity report
tasks: improvements on canceling
get-main-numbers: endpoint
tasks: improvements on scheduling and re-scheduling
onboard-apk-beta: invitation
utils: minor code improvements
tasks: add a flag to enable/disable tasks listener
users: use cache in userservice.GetUsersDocsById method
agents: improve agent session save method
tasks: intervals enums -> strings
storage: update uploadCDRs endpoint to fit into new tasks logic
tasks: cdrs -> upload cdrs json documents
cdrs: don't upload if CDRs file is empty
cdrs: set the base destination directory to CDR's start date instead of the current date
cdrs-upload: separate config for cdrs and queue cdrs
reports: add bleg column to queue calls CSV download
cdrs: allow to add date prefix to uploading cdr
cdrs-upload: allow to set a separated directory for queues CDRs
database: improve load method
lint: improve coverage
mobile: use user service
accounts: allow resellers to deal with numbers

Fixed¶

cache: map deep copy
users: username check
campaigns: add cooloff to new campaign
campaigns: leads status report response when account has no campaigns
call-recordings: use userservice
users-handlers: use userservice
locations: use userservice
users: use userservice
login: use userservice
campaign: caller id
users-cache: deadlock in MarkAsDirty func
debug: change log message
cdrs-report: return next start key in gregorian
cache: initialization
users: add nil check and remove redundant error return
users: use account id instead of account db name when calling userservice to get docs by id
metrics: fix panic
users: check for nil pointer in user doc
linter: improve code quality
campaigns: don't allow to change the queue in campaign edition
cdr-storage: recordings server config GET
user-cdr: caller id number
recordings: send doc in struct type to get attachment
accounts: fix is_reseller value

[2.56.0] - 2022-10-28¶

Added¶

user: set account name on user context
ratedecks: fix ratedeck DB name when upgrading an account to reseller
campaigns: add leads field (total number of leads) to campaigns endpoint
campaigns: add lead status to campaign call history
tasks: schedule cdrs upload through new tasks service

Changed¶

get-user: by username

Fixed¶

reports: include abandoned calls in queue calls report CSV
phones: small fixes
storage: cdrs -> get configuration
storage: cdrs -> test s3/sftp config (taking into account bucket restrictions)
campaigns: leads bulk upload
users: performance issue
campaigns: report values
campaign-reports: fix campaign activity history report

[2.55.0] - 2022-10-17¶

Added¶

campaigns: add Queue-Name field to lead edition events
campaigns: add scheduled state
campaigns: add caller_id field to campaigns
campaigns: historic lead information report
queues: don't allow deletion if the queue is tied to a campaign

Fixed¶

campaigns: set status -> scheduled to stopped
campaigns: allow to change queue associated to campaign and campaign name
account: add recharge thresholds and amount to account detailed response
account: return enabled properly
campaigns: campaigns and leads edit
sip-trunk: add custom_sip_headers field to sip trunk db struct

[2.54.0] - 2022-10-12¶

Added¶

campaign: lead-dial-timeout
campaigns: add lead_dial_timeout field to leads doc
campaigns: live lead status report
campaigns: add fields to events
campaigns: add events for campaigns and leads crud
campaigns: receive time_range array for campaign
campaigns: add schedule options to campaigns
campaigns: add e164 validation
campaigns: add queue name field to campaign doc
campaigns: add view to list campaigns by status
campaigns: add columns to bulk CSV leads creation
campaigns: move number doc to lead doc, adding fields
users: move transient data to separate doc
cdrs: upload cdrs to any storage service listening call events
users: allow to delete users that belong to a queue
cdrs: upload api -> add download recording url to json document
cdrs: upload api -> single csv file
queues: add agent history to queue report
accounts: migrate get accounts to v2
auth: use accounts and users services to gather auth data

Changed¶

QVOICE Platform-queues: client

Fixed¶

lead: remove lead dial timeout
campaign: cooloff
campaigns: omitemtpy non-essential lead field
users: improve CSV users upload error response
campaigns: id field in events
campaigns: fix events fields values
campaigns: add missing fields to events
reports: do not charge calls per extension if call has no extension
metrics: remove unused metrics
queues: active calls data
users: move transient data to separate doc
call-events: unmarshal
campaigns: bulk upload form field name numbers -> leads
campaigns: naming convention change: number -> lead
did-report: inbound stats always 0
calls: hangup -> try with inbound/outbound leg uuid
users-activity: inbound talked average
cdrs: upload api -> all cdrs
cache: services -> enums definition
add-remove-credit: http error code
reports: filter offnet inbound calls in internal calls
onboard-login: case user deleted
auth: case user deleted

[2.53.0] - 2022-09-16¶

Added¶

permissions-spy-barge: added
call-barge-spy: support
storage: cdrs -> external api -> add sync between auth and upload process of multiple accounts
storage: cdrs -> external api -> get document by interaction_id and direction
campaigns: set campaign status
storage: cdrs -> external api -> retry to get document before upload
storage: cdrs -> external api -> improvement in authentication process
storage: cdrs -> external api -> improvements on upload process
storage: storage api -> remove configuration
storage: cdrs -> add support for an external api (send documents by listening call events)
cache: new service -> storage configuration per account

Changed¶

pivot-port: var

Fixed¶

access-token: expiration time
download-recordings: permission
cache: invalidation
views: create security views on account creation
storage: cdrs -> external api -> retry to get document before upload
cdr-upload: register metrics
faxes: response error
reports: complete empty doc.to value in users activity internal
queues: edition payload validation
storage: cdrs -> external api -> remove sleep

[2.52.0] - 2022-09-01¶

Added¶

cdrs: upload cdrs -> direction
cdrs: upload cdrs -> separated json files for all and queue cdrs
campaigns: crud

Fixed¶

cache: invalidation policy

[2.51.0] - 2022-08-19¶

Added¶

cache: move logs to level debug
sms: sms providers -> message bird

Fixed¶

login: check security MFA nil pointer

[2.50.0] - 2022-08-09¶

Added¶

reports: add internal calls param to users activity report
admin-role: callcenter, recordings and outbound calls
security-policies: multi factor authentication
users: add is_callcenter_agent flag to users response and prevent agent's deletion

Fixed¶

events: access to nil slice
users: view

[2.49.0] - 2022-07-28¶

Added¶

users: add endpoint to set fmfm for user
cache: index users by username

Fixed¶

faxes: get all faxes

[2.48.0] - 2022-07-22¶

Added¶

callcenter-reports-role: added
queues: add incoming call pop up config to queues
presence: use accounts and users services
event-registration: add user agent
presence: add endpoint to reset user presence
faxes: improve fax error messages
callcenter: detect transferred queues calls in supervisor view
devices: add media audio codecs field to devices creation endpoint
crossbar: propagate bad request info
reports: add tags to rates reports

Changed¶

userservice: remove accountDB param
crossbarservice: accounts
crossbarservice: device
crossbarservice: vmbox
crossbarservice: media
crossbarservice: tasks
crossbarservice: users
crossbarservice: calls
crossbarservice: apps
crossbarservice: groups
crossbarservice: rest -> new metrics
crossbarservice: reports

Fixed¶

callcenter: send agent event just when call is answered
Build
command: start
cache: invalidation on callflow edition
users: nil presence_id on edit

[2.47.0] - 2022-07-05¶

Added¶

cache: cache users docs

Changed¶

crossbarservice: conferences
crossbarservice: callflows
crossbarservice: trunks
crossbarservice: ratedecks

Fixed¶

numbers: move numbers to previous account

[2.46.0] - 2022-07-01¶

Added¶

numbers: move numbers to previous account when account is deleted

[2.45.0] - 2022-06-30¶

Added¶

reports: do not return LOSE_RACE records in users activity report
get-user-cdr: add page size param
cache: add accounts to cache service
storage: storage api -> recordings
presence: add callcenter_presence_enabled field to login/refresh response
provisioning: migrate devices endpoints
callcenter: add agent events
ucp: add event to propagate agent login/logout status

Fixed¶

accounts: account creation -> realm validation
events: propagate login/logout event
account-creation: check that account name doesn't finish with a dot
events: make unregistration events re-appear
tests: fix reports tests using timeRange instead of start and end dates params

[2.44.0] - 2022-06-23¶

Added¶

callcenter: save sessions config
callcenter: save sessions config
crossbar-service: migrate accounts related methods
dbviews: add devices views
cdrs: upload cdrs -> file improvements
provisioning: migrate phones endpoints
provisioning: migrate template endpoints
queues: add wait time field to call center load data
storage: storage api -> storage configuration of a specified resource

Fixed¶

queues: nil check and view creation

[2.43.0] - 2022-06-17¶

Added¶

fax: return fax filename and type on response headers
metrics: add metrics to the new crossbar pkg
queues: Add Queue calls events to WS
cdrs: upload cdrs -> major improvements

Fixed¶

faxes: notifications email send to can be slice or string

[2.42.0] - 2022-06-10¶

Added¶

account: add endpoint to return credit for account in xml format

Fixed¶

cc-reports: queue cdrs order

[2.41.0] - 2022-06-09¶

Added¶

linter: enable bug-catching linters
gorec: trigger gorec recordings server config reload on config change
cdrs: upload api -> single json file

Fixed¶

queues: fix panic on pointer deref
documentation: reports api

[2.40.0] - 2022-06-08¶

Added¶

cc-reports: add endpoint to download queue calls in a csv file
ratedecks: add check for case insesitiveness to avoid unwanted behaviour from kazoo
cdrs: upload api -> external storage service

Fixed¶

queues: allow only positive numbers for max time in queue field
users: update login/logout status from queue
users: fix user patch setting User Onboarding Invited State
queues-status: fix logged in agents status info
bulk-users-creation: fix number already in use check

[2.39.0] - 2022-06-02¶

Added¶

reports: use cc records for queue stats
callcenter: get callflows using views for queue status
get-users: add presence id
reports: add pagination to queue cdrs endpoint
new-admin-type: callcenter and recordings
devices: add get device endpoint
rates: add direction to ratedeck CSV download and rate edition
reports: add all users activity detailed report

Fixed¶

test: dates
queues: get queue -> next actions
callcenter: check for sessions length to avoid panic
queues: invalid access
bulk-users-creation: assign phone number to user
get-users: remove admin constraint

[2.38.0] - 2022-05-16¶

Added¶

callcenter: add queue id to agent login logout data
queues: use views instead of mango queries on getqueues
users: propagate Crossbar error when failing creating user
agent-history: add event
report-queue-calls: add caller_id_name
mobile: allow to overwrite cloud id
report-views: success and answer disposition are normal_clearing
reports: support predefined periods
signup: signup api -> support for otp sms config (unique cellphone validation)
ratedecks: add error log

Fixed¶

queues: views execution
commands: log sup cmd output
goportal-template: remove customers_api_server
goportal-template: add customers_api_servers
tests: rates reports range
cache: concurrent map access

[2.37.0] - 2022-04-28¶

Added¶

users: add parallelization param to config file
moh: MOHs API -> upload, set as default, get, delete

Fixed¶

users: parallelize bulk user creation
caller-id: User outbound Caller ID
queues: return agent.connected as bool

[2.36.0] - 2022-04-26¶

Added¶

periodic-tasks: Add metrics
fax: allow to send fax only from a valid number
main-company-number: get, update and assign main company number
caller-id: endpoint to update account caller id
callflows: callflows api -> create and update
assign-number: update user external and emergency caller id

Fixed¶

billing: payment methods -> validation
route: set route to trunk to local if new account is reseller
ratedecks: response

[2.35.0] - 2022-04-13¶

Added¶

queues: improve queues status response
linter: improve linter coverage
cdrs: add fax_id and fax_info to cdrs
recordings-server: test recordings server doing a upload to server
periodic-tasks: add logs
couchdb: add client metrics
queues: add endpoint to return queues active calls
signup: account creation -> set trunk configuration based on free numbers
callcenter-call-spy: instead whisper
callcenter: add endpoint for Whisper and Barge actions

Changed¶

billing: check signup status to run periodic tasks

Fixed¶

conferences: fix conferences results
conference-struct: type
conferences: data decode error
call-actions: spy method
queues: use working account for spy/barge actions
queues-status: avoid panic
mobile-provisioning: decode domain for own customer
mobile-login: sanitize account
billing: monthly billing -> accounts without a payment method
tests: fix failing tests
credit: add credit to specified account
add-numbers: validation
number-creation: return 500 when fail
auth: improve decode domain to allow account name with dots
users: revert concurrency in bulk users creation

[2.34.0] - 2022-03-29¶

Added¶

users: add concurrency to bulk user creation
presence-firehose: allow firehose and presence to be globally disabled
presence: configurable
docs: improve docs according to client's requirements
docs: improve docs according to client's requirements
billing: billing of free numbers (monthly and service plan update)
numbers: list numbers -> evaluate free numbers
numbers: assign free number
signup: settings api -> free numbers configuration
views: create new numbers view to count free of charge numbers
linter: improve linter coverage
queues-cdrs: add field to response
doc: document APIs for client integration

Fixed¶

callcenter: queues status
users: bulk creation
views: protect splits
views: protect splits
views: e164_destination field
views: check valid QVOICE Platform struct
views: check valid cdr QVOICE Platform struct
users: avoid problems with users whose names contain special chars
firehose: check valid token struct

[2.33.0] - 2022-03-14¶

Added¶

queues: add talk_time startegy and wrap_up field
outobund-calls: add user caller id fields
linter: improve linter coverage
queues: add disposition field to queues response
callflow-path-log: response
queues: add QVOICE Platform.strategy
cdrs-report: add recording filename
ci: add linters
recordings-server: support to integrate with a sftp server
add-park-code: to template
set-account-realm: on new
queues: allow to set max time in a queue in seconds
reports: add csv endpoint for detailed dnd report for user

Fixed¶

billing: events -> change service plan
reports: users charges
billing: monthly suscription
dnd: fix dnd bug
billing: set account service plan -> patch account
billing: autoreconcile account quantities
DND: new session case
recordings: error catch

[2.32.0] - 2022-02-24¶

Added¶

sms: support for a new sms provider -> voip innovations

Changed¶

assign-number: create func to remove number from user

Fixed¶

login-by-google: use username instead email
reports: timezone error in fax csv report
billing: new user event duplicated
numbers: return user id instead of name
numbers: list reseller dids if numbers provider is not configured
numbers: integration with numbers provider
assign-number: to user

[2.31.0] - 2022-02-17¶

Added¶

recordings-server: recordings server api -> bucket directory
ping-pong: endpoint
db: add methods to get view results from db as structs
billing: billing system major improvements
numbers: add endpoint to allow numbers assignment to users from portal

Fixed¶

set-invited: user
users: fix bug in helper func

[2.30.0] - 2022-02-11¶

Added¶

reports: Add CSV download for Fax activity report

Changed¶

add-credit: log in error case

Fixed¶

validate-extension: query
set-provider: on reseller account
query-get-user: not deleted
send-sms: decode body and to
query-get-user: not deleted
reports: fix dnd duration calc.

[2.29.0] - 2022-02-02¶

Added¶

custom_routing: add resources module after pivot
faxbox: assign callflow to faxbox
credit: recharge -> prevent fraud
numbers: purchase dids -> prevent fraud
numbers: Add endpoint to return account Free numbers
download-fax: by id
fax: Add endpoint to return faxes from account

Fixed¶

dnd: fix dnd end date when dnd started on prev. month
reports: repeated users in dnd report
reports: add start and end time in faxes report
reports: fax reports
dnd: fix returned dnds in detailed dnd report by user
faxes: call faxes db views creation in sharded dbs cmd on account creation
tests: add credit
security: security policies -> exclude admin and signupreseller accounts
numbers: error log

[2.28.0] - 2022-01-21¶

Added¶

cdrs: implement handlers to get queues cdrs
queues: Add view to return Queue CDRs
reports: add csv report for calls summary for all children
reports: add endpoint for recordings report as csv

Fixed¶

reports: Total charges per account returns

[2.27.0] - 2022-01-18¶

Added¶

start: use mutexes to sync services start
cors: allow requests only from domain
devices: create gs_wave device when user log in

Fixed¶

faxbox: fix working accont on faxbox endpoints
user: request to crossbar has no response

[2.26.0] - 2022-01-17¶

Added¶

billing: add support for payhost payments gateway

Fixed¶

rates: fix rates list as csv endpoint
faxbox: Fix account id in faxboxes endpoint
faxbox: fix account id in faxboxes endpoint
mattermost: creation of teams with accounts that contains _
logging: remove log

[2.25.0] - 2022-01-12¶

Added¶

reports: add csv endpoint for external callers activity report
reports: add endpoint to access csv for DIDs activity report

Fixed¶

collaboration: generate password if team user doc does not exist
billing-events: service plan -> update in account doc

[2.24.0] - 2022-01-11¶

Added¶

reports: add endpoint to access csv for users activity report

[2.23.0] - 2022-01-11¶

Added¶

fax: add tx_result to ws event
ratedecks: add ratedeck rates csv download
fax: add direction to fax ws event
fax: Expose faxbox config endpoints
fax: propagate fax events via ws
metrics: add system-wide metrics

Fixed¶

auth: check param length before slicing
users: lowercase email and username on user creation to match kazoo restrictions
auth: add accountname to userdoc on auth to context
reports: include outbound fax calls in interaction list
faxes-view: range
fax: add tx and rx data to response
fax: update view to query to get faxes outbox
fax: fix multipart formation func
fax-event-propagation: query typo
fax: fix ws event filter
accounts: Delete account if creation fails. Added error messages

[2.22.0] - 2021-12-29¶

Added¶

payments-gateway: store currency in configuration document and do payments using currency set
payments-gateway: endpoint to list available currencies

Fixed¶

user-faxing: struct
providers: fix panic on getting numbers providers
fax: return if db is not found

[2.21.0] - 2021-12-27¶

Added¶

reports: get recording storage servers (local, refract or amazon s3)
recordings-server: recordings server api
fax: Add endpoints to send fax and get fax status

[2.20.0] - 2021-12-21¶

Added¶

queues: add callflow next actions

Fixed¶

users: fix panic getting custom callerid

[2.19.0] - 2021-12-13¶

Added¶

security-policies: check for password security requirements

Fixed¶

ratedecks: allow to upload 20000+ rates ratedecks
reports: solve timezone related issue
dnd: remove user id and improve duration formatting in csv report
ratedecks: fix admin ratedeck creation
ratedecks: log error
dnd: report per user
enable-fmfm: when profile active don't have devices
dnd: response code when the response is ok
teams: sync
dnd-report: fix date management bug

[2.18.0] - 2021-11-28¶

Added¶

sms-inbound-outbound: add to / from
numbers: client for integration with voip innovations provider

[2.17.0] - 2021-11-24¶

Added¶

firehose: add accounts and events filtering
dnd: add csv report endpoint
db: optimize db access
firehose: add token expiration time
firehose: add filtering account and duplicated events
dnd: add detailed per user report
firehose: add firehose WS initial API

Changed¶

firehose: not on dev env

Fixed¶

teams: sync
device-creation: complete struct
queues: add some error checking

[2.16.0] - 2021-11-16¶

Added¶

tests: improve api testing infrastructure
sms: add ucp support
user-service: get as interface

Changed¶

get-user: view use user id
get-user: use userservice
get-user: use view instead query

Fixed¶

password-age: disable it
magic-link: mobile
account-create: call recording
tests: add explicit pin log when pin parsing fails to understand why it failed.
tests: make sure random extension is between 100 and 99999 on user creation test

[2.15.0] - 2021-11-05¶

Added¶

security-policies: implementation of password age

Fixed¶

security-policies: implementation of password age

[2.14.0] - 2021-11-05¶

Added¶

ratedecks: when a reseller account is deleted, delete its associated ratedecks, too
security-policies: implementation of password history
tests: add tests for ratedecks

Fixed¶

migration: avoid sharded db loop
security-policies: inactivity period -> periodic task
user-patch: retry on 409
security-policies: implementation of password history
user: retry patch if 409

[2.13.0] - 2021-11-02¶

Added¶

ratedeck: Resellers can create their own ratedecks
accounts: add Patch method to accountservices

Fixed¶

views: loop when creating views on a non existent sharded db
Account: add enabled flag to account patch methods
mobile: login context user
ratedecks: base ratedeck creation on reseller account creation

[2.12.0] - 2021-10-26¶

Added¶

security-policies: endpoint for get password length security policy configuration

[2.11.0] - 2021-10-25¶

Added¶

security: authentication -> check if user is enabled
security-policies: security policies configuration api and implementation of inactivity period and lockout threshold

Fixed¶

tests: credit
config: Fix ucp download recordings endpoint
get-usernames: by presence id
get-accounts: using admin credentials

[2.10.0] - 2021-10-22¶

Added¶

kazoo: add endpoint to easily access kazoo task status
provisioning: add support for new button types (xml_browser and custom)
accounts: migrate api/v1/config/account/{id}

Fixed¶

portal: ucp dashboard preferences toggle
tags: update tags bulk edition for smoother integration with FE
provisioning: line keys definition for yealink templates
accounts: remove return on views creation error

[2.9.0] - 2021-10-18¶

Added¶

google-integration: support staging and ucp

Changed¶

auth: refactor of auth pkg and login endpoints

Fixed¶

google-integration: add logic to convert env in path
calendar: list calendar events without datetime
readme: document additional env var needed for tests to run properly
operator: re-add flag is_operator to login response
tests: set reseller account token automaticall
tests: fix query dates.

[2.8.0] - 2021-10-11¶

Added¶

webchat: webchat configuration api

[2.7.0] - 2021-10-11¶

Added¶

image-mail-onboard: per account
google-calendar: google calendar api and service
users: add is_operator flag to refresh and login response
users: set is operator boolean to user creation/edition.
users: Add endpoint for tags bulk action

Fixed¶

login: get account info from accounts db
account-images: endpoint
signup: view creation error handling
signup: return forbidden instead of unauthorized on get payment methods
Test
ldap: add api tests for ldap
user-get: return is operator
numbers: enable adding numbers to grandchildren accounts
numbers: enable adding numbers to grandchildren accounts

[2.6.0] - 2021-10-01¶

Fixed¶

tests: fix CI pipeline

[2.5.0] - 2021-09-30¶

Added¶

tags: add restrictions by tag policy to recordings
dnd: add endpoint to get users who currently have dnd enabled

[2.4.0] - 2021-09-28¶

Added¶

dnd-presence: enable / disable
profiling: add scripts to obtain metrics from cpu, memory and goroutines profiling
reports: add DND Report

Changed¶

use-account-service: in reports

Fixed¶

payments: get payment methods -> check pgw provider doc account creation -> check pgw provider type
outbound-report: get caller id from other leg
metrics: add path prefix to paths in subrouters
usage-charges report: set extension and username from other leg cdr
tests: fix new user creation api testing
reports: set user name based on presence_id
callcenter: return all agents when call goes to all agents callflow
check-error: marshal

[2.3.0] - 2021-09-20¶

Added¶

billing: add custom payment gateway client into billing pkg

Fixed¶

payment-gateway: return publishable_key if account is not admin

[2.2.0] - 2021-09-17¶

Added¶

registration-user-agent: add
reports: make default page size configurable via config file
contacts: do not use get directory function anymore
last-login: ignore ips configurable
provisioning: accept handset option for new yealink model (w60p)

Changed¶

account-service: get by id
update-last-login: in a new thread

Fixed¶

http-error-code: empty -> 500
provisioning: use directory view to build directory
validation: check marshall error
provisioning: do not validate source IP on locked state
fmfm: nil pointer
dnd: in load msg ws conn

[2.1.0] - 2021-09-07¶

Added¶

provisioning: make locked time period configurable
provisioning: add locked time and source_ip fields to phone
tags: add tags to ucp response
user: save last login data
get-devices: endpoint
tags: return tags field on config/users and config/users/{id} endpoints
endpoint-callflow-faxing: added
tags: add endpoint to get tags by type
user-creation: validations
tags: add tags endpoints.
users: add users by presence id view
billing: billing of phone numbers and service plan change
script: add run script for go 1.17

Changed¶

login-log: when load user fail

Fixed¶

provisioning: add locked state ip check
fix-enable-fmfm: when no profiles
fmfm-edit-profile: able disable when is not active
fmfm: nil pointer check
ucp-contacts-tags: load
provisioning: locked when perm uuid exists
users: user doc edition
reports: check rated calls len
fmfm: instance empty struct
get-number-db: validation
tags: remove ids field from all tag-related docs. Tests and docu updated accordingly.
call-center: delete invalid struct

[2.0.0] - 2021-08-24¶

Added¶

accounts: use admin from working account when creating accounts
reports: Add new report to see all customers minutes
fmfm: logic
ucp-api: UCP V1 -> API New Endpoints & Billing of Signup Accounts

Changed¶

dashboard-prefs: remove duplicate routes

Fixed¶

billing: stripe client -> duplication of customers
credit: set account name on working user doc
reports: use pointer as param
custom-routing: configuration for signup and portal accounts
fmfm: validation
fmfm: add profile
fmfm-struct: types
doc: re-arrange documentation which got messed up in a merge
fmfm-disable: endpoint
fmfm: set slice profiles to an empty slice
fmfm-sync: with monster
billing: event listener -> service plan edition
credit: ucp api -> get credit balance
queues: valid cdr

[1.53.0] - 2021-08-02¶

Added¶

download-recording-by-user: enable / disable

Fixed¶

add-encode-error: validation
numbers: handle error in numbers

[1.52.0] - 2021-07-29¶

Added¶

numbers: execute sup kupps_config flush when number manager edited
cdr: Do not use caller ID number on inbound Calls
credit: Allow to add/remove credit to grandchildren accounts
secure-edition: user and account admin
cdrs: add check recordings sanity
new-admin-type: inviter

Fixed¶

credit: if account is admin then return context user
fatal-logs: replace fatal logs with error ones to avoid server restart when this was clearly not intended
cdr: desination out of order hang up cause
cdr: ignore lose_race disposition docs
realm: not edit realm on edition
user-delete: fix callflows and conferences cleanup
reports: cdrs pagination and check that call recording exists
recordings: add pvt_attachments to recordings query

[1.51.0] - 2021-07-06¶

Added¶

gsm-prefix: mobile

Fixed¶

template: toml

[1.50.0] - 2021-07-02¶

Fixed¶

reports-amount: calculation

[1.49.0] - 2021-06-30¶

Added¶

summary: run account summary calculation once a day in maintenance window

Fixed¶

provisioning: check user transport for mobile

[1.48.0] - 2021-06-24¶

Added¶

reports: create reports views if they do not exist

Fixed¶

addressbook: get account id from header insteado f param
docs: fix verb used on deletion in docs: get -> delete. Code was ok, so only doc change was needed; theres no risk of breaking functionality

[1.47.0] - 2021-06-20¶

Added¶

upload-addressbook: endpoint

Changed¶

addressbook: change pvt type and id to QVOICE Platform_directory

Fixed¶

get-addressbook: case when no exist
reload-ucp: using rabbit

[1.46.0] - 2021-06-17¶

Added¶

dnd: propagate user dnd state changes
accounts: listen for account created event and create database views

Fixed¶

autoprovisioning: ucp preferences struct validator
rates: read rates cost and prefix as interface from db
users: accept charges when creating users

[1.45.0] - 2021-06-11¶

Added¶

endpoint-reload-ucp: send msg by ws
ucp preferences: add endpoint to enable/disable ucp preferences
users: set user email always to lowercase

Fixed¶

sms: use timestamp on messages views keys
sms: return first last sms message
realm: create realm from info provided by name + domain; ignore realm provided by fe
log-msg: delete google account

[1.44.0] - 2021-06-03¶

Added¶

get-registrations: endpoint
sms: new sms provider integration -> MySMS (Ixica)

Fixed¶

user: add attributes missing on google contacts integration.

[1.43.0] - 2021-05-28¶

Added¶

users: support for bulk users creation
cdrs: set page size to 1000
signup: modifications on some handlers and create new endpoints for signup
user-cdr-endpoint: migration from python
queues-status: endpoint

Changed¶

log: remove unless log

Fixed¶

call-recordings: update per user mode
usage-charge-cdr-duration: function by increment value
users: creation
callcenter: change callcenter admin login route
ratedeck-edition: rate_cost and prefix
cdrs: do not return next start key if it is out of date range
cdrs: return always last key
numbers: own account
user-report: user activity names including user_
cdrs: return just inbound cdr legs
users-reports: look all records to find user name for report
cdrs: only return startkey if len is greater than pagesize

[1.42.0] - 2021-05-11¶

Added¶

cdrs: add cdrs endpoints

Fixed¶

mobile-collect: user QVOICE Platform section is nil

[1.41.0] - 2021-05-05¶

Added¶

collect: mobile data

Fixed¶

views: QVOICE Platform views creation in account db
Swagger doc: fix and update swagger documentation

[1.40.0] - 2021-04-22¶

[1.39.0] - 2021-04-20¶

Fixed¶

twilio: twilio webhook error

[1.38.0] - 2021-04-08¶

Added¶

locations: add access_list field in location struct
location: get location of authenticated user
queues: new flag call_only_if_registered_agents
gorec: add gorec struct to account doc as map string interface
download-recording-permission: for users

Changed¶

exec-view: change logs in executeview func

Fixed¶

command: hangup call using callctl
device-sip-uri: when enable / disable user
reports: list order of outbound, inbound calls, call recordings & usage charges

[1.37.0] - 2021-03-24¶

Added¶

queues: support for multiple extensions, support for multiple dids, add pre connect actions for queue
google-contacts: delete google contacts from db
integrations: add endpoints to get/set integrations status
contacts: return user info on set contacts integration
contacts: Store user info associated with token
contacts: change source param in get contacts
contacts: add get contacts endpoint

Fixed¶

reports: order (desc) response list
listing: undefined main numbers
queues: check if queue exists in next action type queue
call-recording: check for nil pointers
login: super admin condition

[1.36.0] - 2021-03-11¶

Added¶

- Add endpoint to get devices for a user base on username and account name
: change deeplink format
: return server name in teams deeplink
: add missing account fields
(add-role): admin callcenter
(get-did-numbers): endpoint
: set user as invited when onboarding invitation sent by email
: add acount_name field on user creation
: add mobile struct to user doc
: add stub 3way call endpoint
: use account doc as interface to update it

Changed¶

(.ds_store-ignore): git ignore

Fixed¶

Roles: set cdrs delete permission to false for admin read only role
fmfm-profiles: in login / refresh endpoints
conference-array-access: check array len before access
billing-rate: int to string
disable-account: feat
- crossbar sometimes do not return all account numbers, do not use it anymore
: add music_on_hold to account doc
: call recording limits update
: own is logged in account
: add account and user fields
: set accepted when getting deeplink
: set user as invitation accepted for mobile
: billing rate is string
: add missing sip fields when creating a device

Summary of Major Features¶

Security & Compliance¶

Enhanced security features and compliance improvements

AI & Automation¶

AI-powered features and automation capabilities

Communication Features¶

Real-time communication enhancements

User Experience¶

Improved user interface and experience

Infrastructure & Performance¶

Performance optimizations and infrastructure improvements